Supervisor-Res Inside Sales in Charlotte, NC at Windstream

Date Posted: 7/31/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    1720 Galleria Boulevard
    Charlotte, NC
  • Job Type:
  • Experience:
    At least 1 year(s)
  • Date Posted:
    7/31/2018

Job Description

Job ID:18002635
The Residential Inside Sales Supervisor responsibilities include but are not limited to: driving productivity to ensure each Residential Inside Sales Consultant consistently meets/exceeds all sales objectives. Other responsibilities include recruiting, training, coaching, evaluating the sales team and administering corrective action when necessary. In addition, the Residential Inside Sales Supervisor must effectively handle escalated customer service issues and ensure adherence to operating policies and procedures.

Job Requirements

Minimum Requirements:

With college degree: College degree and 1 year customer service/call center experience with 0-1 year supervisory/lead experience for supervisory roles or college degree and 3-5 years professional level experience with 0-1 year supervisory experience for supervisory roles. Without college degree: 3+ years relevant customer service/call center experience with 0-1 year supervisory/lead experience for supervisory roles or 7+ years professional level experience with 0-1 year supervisory experience for supervisory roles

EEO Statement: Employment at Windstream is subject to post offer, pre-employment drug testing. Equal Opportunity Employer including minority/female/disability/veteran; Without regard to