Windstream Holdings, Inc., is a leading provider of advanced network communications and technology solutions for consumers, small businesses, enterprise organizations and carrier partners across the U.S.
- As Kinetic, Windstream offers bundled services, including premium broadband, security solutions, voice, and digital TV to consumers through an enhanced fiber network.
- Windstream Enterprise is a leading managed services provider providing strategic communications and security products to mid-size businesses and enterprise clients.
- Windstream Wholesale provides high-capacity, high-performance networking solutions and services to other telecom carriers, data centers, content providers and enterprises.
The Windstream team provides innovative software and network solutions to connect people and empower business in a world of infinite possibilities!
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About this Role:
The Communications Manager for Sponsorships and Online Reputation role involves strategizing and managing sponsorship and partnership opportunities that align with our company’s brand values, as well as managing and enhancing our online reputation across various platforms. Additionally, this role will manage Windstream’s residential online reputation.
What You’ll Do: - Work with the Chief Marketing Officer, (CMO), you’ll identify, evaluate, and secure opportunities that promote brand visibility and align with company objectives.
- Cultivate and maintain relationships with regional marketing stakeholders, sponsors, and community organizations.
- Manage sponsorship and partnership agreements ensuring they offer value to all parties involved with max publicity while liaising with a cross functional team of stakeholders.
- Plan and support the execution of sponsorships activities, including events, collaborations, and co-branded initiatives.
- Collaborate with Marketing, PR and Sales to integrate sponsorship strategies with overall marketing goals.
- Monitor and report on the effectiveness of sponsorship campaigns, providing analysis and recommendations.
- Manage Kinetic’s online reputation, including monitoring online reviews, social media mentions, and digital channels. Note that this position is not on the Social Media team, but you will work closely with them.
- Develop and implement strategies for soliciting positive customer feedback and reviews online.
- Work alongside Customer Care teams, address negative reviews and feedback in a timely and professional manner, and work to resolve issues to maintain a positive brand image.
- Plan for, and run, a third-party online reputation tool including maintain controls, training and execution to build online ratings and reviews.
- Engage with the online community and act as the brand’s voice to enhance our online presence and reputation.
- Stay informed about industry trends, competitor activities, and online reputation management best practices.
Do You Have: - Experience with Google My Business, Yelp, Facebook Reviews, etc.
- Bachelor’s degree in Marketing, Communications, Business, etc. Waiver able with significant experience.
- 5 years of experience in sponsorships, online reputation management, social or earned media.
- Proven track record of securing and managing successful partnerships and sponsorships.
- Excellent interpersonal abilities to engage with a variety of stakeholders.
- Ability to manage multiple projects simultaneously with keen attention to detail.
- Analytical skills to assess partnership performance and online reputation insights.
- Creative thinker with the ability to develop innovative partnership ideas and reputation-enhancing strategies.
- Proficiency in social media platforms, online review sites, and relevant digital tools.
- Program management and program auditing experience.
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Physical Tasks- Standing Occasionally: 0-33% | Walking Occasionally: 0-33% |Sitting and Stationary: Continuously: 67-100% | Bending: Occasionally: 0-33% | Crouching: Occasionally: 0-33% | Carrying: Occasionally: 0-33% | Reaching: Occasionally: 0-33% |Lifting -Lowering >1-15 lbs: Occasionally: 0-33% | Repetitive Hand Action: Medium Dexterity: Continuously: 67-100% | Fine Manipulating: Frequently: 34-66%
Audio Visual Needs - Hearing: Continuously: 67-100%| Near Vision: Continuously: 67-100% | Far Vision: Occasionally: 0-33% | Peripheral Vision: Occasionally: 0-33%
Equipment Used in Job Performance: Computer, Printer, Fax, Telephone, Basic Office Supplies, Copier
The starting compensation range for this job is $63,500 to $81,700.
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Our Benefits:
- Medical, Dental, Vision Insurance Plans
- 401K Plan
- Health & Flexible Savings Account
- Life and AD&D, Spousal Life, Child Life Insurance Plans
- Educational Assistance Plan
- Identity Theft, Legal, Auto & Home and Pet Insurance
- https://windstreambenefits.com
Windstream CIB Statement:
Connecting people in a world of infinite possibilities. Windstream cultivates a workplace culture where innovation and belonging are the cornerstones of our success. We are dedicated to empowering every member of our team to contribute their unique talents and perspectives, fostering an environment where creativity and innovation flourish. Together, we strive to build a more welcoming and connected future, both within our organization and in the broader community we serve.
Our Employee Resource Groups:
- WinVets – Veteran Employee Resource Group
- WOW – Women Employee Resource Group
- WINPRIDE – LGBTQ+ Employee Resource Group
- WBPN – Black Professional Resource Group
- WARG – Ability Resource Group
- LaFamilia –Hispanic Resource Group
Windstream is an equal opportunity employer. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, gender identity, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans. The diverse voices of our employees fuel our innovation and our inclusive culture. Employment at Windstream is subject to post offer, pre-employment drug testing.
Actual base pay for this job will depend on the candidate's primary work location and other factors, such as relevant skills and experience.
