Windstream Holdings, Inc., is a leading provider of advanced network communications and technology solutions for consumers, small businesses, enterprise organizations and carrier partners across the U.S.
The Windstream team provides innovative software and network solutions to connect people and empower business in a world of infinite possibilities!
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***This Position Follows the Union Bidding Process***
About the Role: Windstream’s team of Network Technicians are vital team members who represent our field operations that connects homeowners, small business, enterprise, and carrier partners across the United States. Our team of Network Technicians care about technology and connecting customers to products they value. Through providing technical expertise and customer support, our Network Technicians create meaningful connections with customers that create long-term relationships. What You’ll Do: Perform routine installation, maintenance, and repair activities for network systems including voice, data, network, transport, and video equipment. Complete post installation tests for call processing functionality and AMA testing. Coordinate central office/Network equipment, card/SFP insertions, translations, fiber cross-connects and inside wiring activities. Perform OTDR tests and understand results. Fixed Wireless Installation & Maintenance. Safely operate and maintain clean and organized company service vehicle. Work in both inside and outside environments. Provide Stand-by and On Call coverage. Maintain central office and remotes including routine and preventative maintenance items. Complete necessary safety training and follow safety standards and regulations. You will report to the Network Infrastructure Local Manager. Do You Have? Ability to understand CLR/DLR and Engineering job packs. Ability to perform OTDR tests and understand results. Basic technology and math skills - Valid driver’s license and safe driving record. Ability to distinguish colors in use of color-coded cable. Ability to use equipment with maximum load capacity of 275lbs. Ability to lift up to 50lbs, capable of working aloft. Ability to successfully complete required safety training. Ability to work assigned schedules and extended hours including day, evening, weekend, and holiday hours. Ability to respond to after hour callouts. Ability to complete battery and generator testing. High School Degree or GED equivalent. Even Better: Certifications or training directly related to the position. Two-year technical degree in computers or electronics, or the equivalent in work experience. Knowledge in the following areas: DS1/DS3 installation, testing, and troubleshooting. Analog Transport installation, testing, and troubleshooting. SONET OC3/12/48 installation, testing, and troubleshooting. WDM/CWDM/DWDM installation, testing, and troubleshooting. EWSD programming and troubleshooting. EWSD Translations Fiber training Previous CO training Experience with the following vendors/ models of transport equipment: Tellabs (AFC) DLC Zhone AccessNode DLC Calix C7 DLC/DSLAM Calix E7 OfficeSuite Lucent DSLAM Hatteras HN4000 Optelian WDM/CWDM/DWDM Adtran TA3000 / TA5000 Adtran 1148/1248 DSLAM Adtran 2820 multiplexer Adtran 5000 Juniper M10/M170 Alcatel DML 3 X 50 Rockwell Alcatel 7470 Fujitsu 2400 TRIB Fujitsu 150 WideBank DCS Turin Experience with the following models/ vendors of test equipment: T-COM T-Bird Acterna 2310 Viavi 6000 GigE test set Viavi 580 ONX test set Viavi Smart OTDR Midtronics Battery test set Minimum Requirements: Associate degree in a technical discipline and 2-3 years technical/telephony experience; or 4+ years of directly related telephony experience, or an equivalent combination of education and directly related telephony experience. This is a safety sensitive position.Physical Tasks – Standing Continuously: 67-100% | Walking Continuously: 67 – 100% | Sitting Occasionally: 0-33%
Driving - Car: Occasionally: 0-33% | Van: Continuously: 67-100% | CMV: Occasionally: 0-33% | Climbing: Continuously: 67-100% | Bending: Continuously: 67-100% | Crouching: Continuously: 67-100%| Pushing-Pulling: Continuously: 67-100% |Carrying: Continuously: 67-100% | Reaching Above Head: Continuously: 67-100% | Lifting-Lowering >1-15 lbs: Continuously: 67-100% | >15-30 lbs: Continuously: 67-100% | >30+ lbs: Continuously: 67-100%
Repetitive Hand Action: >Medium Dexterity: Continuously: 67-100% | >Fine Manipulating: Continuously: 67-100% |Operate Foot Control: Occasionally: 0-33%
Audio Visual Needs - Hearing: Continuously: 67-100%| Near Vision: Continuously: 67-100%| Far Vision: Continuously: 67-100% |Peripheral Vision: Continuously: 67-100% | Depth Perception: Occasionally: 0-33% | Color Discrimination: 34 – 66%
Exposures to: Cold: Frequently: 34-66%, Heat: Frequently: 34-66%, Dampness: Occasionally: 0-33%, Heights: Occasionally: 0-33%, Vibration: Occasionally: 0-33%, Skin Irritants: Occasionally: 0-33%, Lung Irritants: Dust: Occasionally: 0-33%, Fumes/Gases: Occasionally: 0-33%
Equipment Used in Job Performance/Working Environment: Test Equipment, Ladders, Climbing Hooks, Hand and Power Tools, Van
Types of Driver’s License Required: Driver’s License
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Our Benefits:
Windstream CIB Statement:
Connecting people in a world of infinite possibilities. Windstream cultivates a workplace culture where innovation and belonging are the cornerstones of our success. We are dedicated to empowering every member of our team to contribute their unique talents and perspectives, fostering an environment where creativity and innovation flourish. Together, we strive to build a more welcoming and connected future, both within our organization and in the broader community we serve.
Our Employee Resource Groups:
Windstream is an equal opportunity employer. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, gender identity, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans. The diverse voices of our employees fuel our innovation and our inclusive culture. Employment at Windstream is subject to post offer, pre-employment drug testing.
Actual base pay for this job will depend on the candidate's primary work location and other factors, such as relevant skills and experience.
