Network Analyst I/II-NOC in Little Rock, AR at Windstream

Date Posted: 8/6/2018

Job Snapshot

  • Employee Type:
  • Location:
    11001 Executive Center Drive
    Little Rock, AR
  • Job Type:
  • Experience:
    4 to 6 years
  • Date Posted:

Job Description

Job ID:18002592

Candidates should have experience in maintenance activity, writing MOPs or troubleshooting network equipment including switches, routers.

• Demonstrated strong understanding of LAN/WAN technologies and TCP/IP, Ethernet, PPP, Sonet.

• Demonstrated strong customer service skills

• Demonstrated strong technical skills in data networking or closely related field

• Strong knowledge of central office transport equipment including test methods

• Strong knowledge of OSI layer 2 technologies such as Ethernet, PPP, Sonet

• Strong ability to work complex problems, evaluate information and arrive at creative solutions

• Strong understanding of monitoring/troubleshooting practices and procedures


Job Duties include but are not limited to the following:

• Act as second level support for Access, CSMB, ERC, and other NOC verticals as needed.

Special Requirements/ Certifications:

Strong understanding of telecom networks and equipment. Intermediate to advanced knowledge of data networking with particular experience that includes ATM, xDSL, Ethernet, and/or L2 networks. One or more of the following network certifications desired: CCNA, CCNP, JNCIA, JNCIS 

Job Requirements

Minimum Requirements:  

Associate Degree in a technical discpline and 4-6 years technical/telephony experience with 4+ years directly related to the job; or 7+ years of directly related telephony or network operations experience and/or an equivalent combination of education and directly related experience required.

EEO Statement: Employment at Windstream is subject to post offer, pre-employment drug testing. Equal Opportunity Employer including minority/female/disability/veteran; Without regard to


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