Specialist II-Translations in , IA at Windstream

Date Posted: 6/19/2022

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    , IA
  • Job Type:
  • Experience:
    3 to 4 years
  • Date Posted:
    6/19/2022

Job Description

Job ID:22002572

***This position can be filled remotely anywhere within the country.***

About the Role:

The Data Translations Specialist II is responsible for building, configuring, modifying and/or removing data translations based on comprehension of all order types and applicable workflow. In addition, this position may be required to provide training/job shadowing to new/novice associate and participate in process and procedure improvement initiatives. This position is specifically intended for recruiting candidates proficient in data translations on the heritage WIN and various CLEC networks, provisioned out of the BPMS/ASAP and M6/NGMSS provisioning systems.

What You'll Do:

  • Verify requested order/service activity, ensuring all network components are built/configured appropriately. This may include installation of new services, moves/changes to existing, and/or disconnection of service.
  • Effectively collaborate with internal teams to resolve order/record discrepancies and other work flow disruptions
  • When disconnecting services, ensure all network components are removed/released timely
  • Ensure detail notes are placed within the order, in accordance with department procedure
  • Perform other duties as needed and/or assigned

Do You Have?

  • Understanding of Circuit Design and DACs/Multiplexing Transport equipment
  • Advanced build knowledge of applicable network switches, equipment and/or devices, including Juniper, Cisco, Adtran and Actellis
  • Intermediate troubleshooting knowledge of applicable switches, equipment and/or devices, including NIDs, Hatteras, Cisco and Velo
  • Working knowledge of provisioning system(s) and applicable workflow(s)
  • Understanding of Windstream equipment from the core elements to the point of customer termination in either co-location areas or switch sites.

Even Better:

  • Must be able to communicate effectively, respectfully and professionally through written and verbal means
  • Must understand and adhere to department/organization/company policies
  • Must demonstrate independent, sound decision-making skills
  • Must be open to coaching and development

Our Benefits:

  • Medical, Dental, Vision Insurance Plans
  • 401K Plan
  • Health & Flexible Savings Account
  • Life and AD&D, Spousal Life, Child Life Insurance Plans
  • Educational Assistance Plan
  • Identity Theft, Legal, Auto & Home and Pet Insurance
  • https://windstreambenefits.com

About US:

Windstream Holdings, is a leading provider of advanced network communications and technology solutions for consumers, small businesses, enterprise organizations and carrier partners across the U.S.

Minimum Requirements:

Associate Degree in a technical discipline and 3-4 years technical/telephony experience with 2+ years directly related to the job; or 5+ years of directly related telephony experience, or an equivalent combination of education and directly related telephony experience.

Job Requirements

Minimum Requirements:Associate Degree in a technical discipline and 3-4 years technical/telephony experience with 2 years directly related to the job; or 5 years of directly related telephony experience, or an equivalent combination of education and directly related telephony experience.

EEO Statement: Windstream is an equal opportunity employer. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, gender identity, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans. The diverse voices of our employees fuel our innovation and our inclusive culture. Employment at Windstream is subject to post offer, pre-employment drug testing.