Retail Sales Consultant in Cleveland, GA at Windstream

Date Posted: 7/29/2022

Job Snapshot

  • Employee Type:
  • Location:
    158 West Kytle Street
    Cleveland, GA
  • Job Type:
  • Experience:
    At least 1 year(s)
  • Date Posted:

Job Description

Job ID:22004691

**$1500 Sign on Bonus**

Windstream Retail Sales Consultants work in a fast-paced environment where customer service skills and a great sales mentality provide the opportunity to make on average $48k-70k annually base pay + commission. Commission comes in the form of sales driven by external marketing and community outreach events, and phone inbound customer inquiries both over the phone and in stores. 

General Summary:

Windstream’s Retail Sales Consultants provides excellent customer service to Windstream residential and small business customers by demonstrating exemplary customer service skills, product, and service expertise.  By enthusiastically and professionally greeting and assisting customers, by phone or in person, the Consultant offers additional products and services to enhance the portfolio of current customers while introducing Windstream’s communication and entertainment services to potential new customers.

What You’ll Do:

  • Merchandise retail store in an attractive and enticing manner which professionally represents the Kinetic brand.

  • Maintain an inventory of equipment and supplies by promptly placing inventory orders.

  • Perform all Cash Policy related duties.

  • Assist events and other Windstream sales teams as assigned.

  • Take inbound and make outbound sales calls to achieve sales goals.

  • Complete training and comply with coaching as needed to ensure achievement of quota and compliance with sales processes.

  • You will report to the Manager Retail Sales.

Do You Have:

  • Intermediate computer skills

  • Ability to meet and exceed sales targets in a commission-based environment.

  • Ability to project a positive, professional attitude along with a confident and outgoing personality.

  • Ability to demonstrate proficient verbal and written communication skills.

  • Ability to quickly and successfully build rapport with a wide range of customers.

  • Ability to use diplomacy when working with challenging or demanding customers.

  • Sales, Customer Service, Retail, or Hospitality experience.

  • High School Degree or GED equivalent.

  • A valid driver's license

  • Ability for some overnight travel may be required.

Even Better:

  • College degree related to the position.

  • 6 months to 1-year sales, telecommunications, or customer service experience.


Our Benefits: 

  • Medical, Dental, Vision Insurance Plans

  • 401K Plan

  • Health & Flexible Savings Account

  • Life and AD&D, Spousal Life, Child Life Insurance Plans

  • Educational Assistance Plan

  • Identity Theft, Legal, Auto & Home and Pet Insurance 

•**$1500 Sign on Bonus*** to be paid 6 months after employment. Employee must be a new employee with Windstream and employed at time of payout in order to receive sign on bonus.***

Minimum requirements: High school diploma or equivalent and 6 months to 1-year sales or customer service experience. College hours or a college degree may be substituted for some experience as deemed appropriate. College hours or a college degree may be substituted for some experience as deemed appropriate. This is a safety sensitive position.

Job Requirements

Job Description: Responsibilities include (but are not limited to) diagnosing needs and offering solutions to new and existing customers, making outbound sales calls to new and existing customers concerning their communication needs and service, processing customer bill payments accurately and timely, ordering and stocking equipment and supplies, performing all cash policy related duties, merchandising retail store, following all Windstream operational policies and procedures, carrying out store upkeep activities and performing other duties as assigned.Minimum requirements: High school diploma or equivalent and 6 months to 1 year sales or customer service experience. College hours or a college degree may be substituted for some experience as deemed appropriate. This is a safety sensitive position.

EEO Statement: Windstream is an equal opportunity employer. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, gender identity, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans. The diverse voices of our employees fuel our innovation and our inclusive culture. Employment at Windstream is subject to post offer, pre-employment drug testing.