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Director of eCommerce in , NC at Windstream

Date Posted: 6/20/2022

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    , NC
  • Job Type:
  • Experience:
    1 to 2 years
  • Date Posted:
    6/20/2022

Job Description

Job ID:22002429

The job responsibilities for this role are as follows:

Responsibilities:

  • Manage Kinetic's e-commerce infrastructure and strategy to drive digital sales while providing a seamless consumer experience
  • Build 3-year strategic plan, inclusive of all digital properties (Windstream.com, Go-Kinetic.com, KineticInternetDeals.com, KineticBusinessInternet.com)
  • Full P&L responsibility, including budget, exceeding sales targets and maintaining bottom line targets for E-Commerce channel
  • Identify growth opportunities, collaborate with Digital team to conduct budgetary and campaign planning, manage subsequent execution
  • Help Kinetic reach its business objectives by leveraging E-Commerce channel and other affiliated mediums
  • Acquire new customers for Kinetic through digital channels reducing Consumer CPGA
  • Improve the experience for customers using Kinetic's digital cart and develop quantitative ways of measuring consumer satisfaction
  • Gather and leverage data E-Commerce reporting to drive business decisions
  • Leverage data to gain leadership buy-in
  • Work with cross functional partners in Kinetic operations and marketing to test other points of digital connection with customers
  • Ensure proper collaboration between IT, Marketing, Creative and other cross-functional
    teams to deliver on eCommerce and Digital sales and performance objectives

You should have:

  • An In-depth understanding of e-Commerce business models and how to drive e-commerce sales through innovative, effective, and cost-efficient marketing/merchandising programs and strategies
  • Experience selecting and managing vendor and systemic partnerships
  • A consumer-centric mindset - you'll learn the Kinetic consumer strategies and make decisions through that lens
  • Proven ability to develop strategic plans independently while enlisting support cross-functionally
  • A partnership mentality to work closely with marketing, digital, design, sales, operations, and finance
  • Entrepreneurial and creative solution-oriented mindset, with the ability to flex and help marketing and sales partners
  • Expertise analyzing and communicating performance data, developing test plans, and partnering with Analytics teams for advanced analysis
  • Experience with software including Google Analytics, and/or Salesforce Marketing Cloud is a plus
  • Bachelor's degree; MBA a plus

You are:

  • Driven to make your work and the output of your team better each day
  • A self-starter with an entrepreneurial spirit, who is hungry for wins
  • An entrepreneur who takes ownership for results and how those results are achieved
  • A high achiever who is constantly striving to step up your game and learn new skills
  • One who takes initiative and demonstrates resourcefulness as a self-starter
  • Adaptable and ready for anything that comes your way; possessing strong critical thinking skills
  • Comfortable in a fast-paced environment where change is a constant
  • Driven, analytical and detail oriented
  • Passionate about collaborating cross-functionally to drive business change, even when it's difficult
  • Flexible with ability to shift as priorities do
  • An always on sense of urgency; must be able and willing to work flexible hours and tackle needs as they arise

Job Requirements

College degree and 6 years professional level experience with 1-2 years supervisory experience; or 10 years professional level related experience with 1-2 years supervisory experience; or an equivalent combination of education and professional level related experience required.

EEO Statement: Windstream is an equal opportunity employer. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, gender identity, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans. The diverse voices of our employees fuel our innovation and our inclusive culture. Employment at Windstream is subject to post offer, pre-employment drug testing.