Retail-Sales Consultant in Ephrata, PA at Windstream

Date Posted: 9/3/2020

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    130 East Main Street
    Ephrata, PA
  • Job Type:
  • Experience:
    At least 1 year(s)
  • Date Posted:
    9/3/2020

Job Description

Job ID:20002587

Windstream is considered an essential business and we are HIRING NOW. As our company responds to COVID-19, the safety and well-being of our employees, customers, partners and communities is our top priority.

About the Role:

The Retail Sales Consultant will provided excellent customer service to both current and potential Windstream customers by demonstrating exemplary customer service skills, and product and service expertise.  The Consultant will offer additional products and services to enhance the portfolio of current customers while introducing Windstream’s communication and entertainment services to potential new customers.

What You'll Do:
  • Greet and assist customers, whether by phone or in person, in an enthusiastic and professional manner
  • Maintain an inventory of equipment and supplies by promptly placing inventory orders
  • Merchandise retail store in an attractive and enticing manner
  • Meticulously up-keep the store’s appearance
  • Perform all cash policy related duties
  • Follow all Windstream operational policies and procedures
  • Offer products and services to new and existing customers by making outbound sales calls 
  • Perform other duties as assigned
Do You Have?:
  • Ability to take inbound and make outbound sales calls to achieve sales goals 
  • Ability to collaborate with marketing, operations and other sales teams for events and branding opportunities.
  • Ability to meet and exceed sales targets in a commission-based environment
  • Project a positive, professional attitude along with a confident and outgoing personality
  • Demonstrate proficient verbal and written communication skills
  • Ability to quickly and successfully build rapport with a wide range of customers
  • Ability to solve problems quickly and decisively
  • Ability to use diplomacy when working with challenging or demanding customers
  • Sales, customer service, retail, or hospitality experience is required
  • Bi-lingual skills are a plus
  • A valid driver's license is required

Even Better: 

  • Certification or training directly related to the position. 

  • Tenured sales experience in telecom. 

  • Some degree of technical acumen. 

Our Benefits: 

  • Medical, Dental, Vision Insurance Plans 

  • Identify Theft, Legal, Auto & Home and Pet Insurance 

  • 401K Plan 

  • Health & Flexible Savings Account 

  • Life and AD&D, Spousal Life, Child Life Insurance Plans 

  • Educational Assistance Plan 

About Us: 

Windstream Holdings, Inc., a FORTUNE 500 company, is a leading provider of advance network communications and technology solutions for consumers, small businesses, enterprise organizations and carrier partners across the U.S.  

IND123

Job Requirements

Minimum requirements:High school diploma or equivalent and 6 months to 1 year sales or customer service experience. College hours or a college degree may be substituted for some experience as deemed appropriate.

EEO Statement: Windstream is an equal opportunity employer. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability and veteran status. The diverse voices of our employees fuel our innovation and our inclusive culture. Employment at Windstream is subject to post offer, pre-employment drug testing.