Specialist III-Wholesale Provisioning Tech in Matthews, NC at Windstream

Date Posted: 9/11/2019

Job Snapshot

Job Description

Job ID:19002979
Job Responsibilities

Data Activity:
  • Configure or troubleshoot the applicable Provider Edge Rruters
  • Route and implement IP routing protocols, DHCP & NAT settings (Basic Data).
  • Apply QOS (Quality of Service)/COS (Class of Service) settings based on solution sold
  • Configure or troubleshoot Windstream managed equipment from the core elements to the point of customer termination in either co-location areas or switch sites (Adtran models- 6xx,9xx, Netvana and Cisco)
  • Test access to customer provided equipment (i.e.  Network Interface Device - NID)  with a Windstream Field Technician
  • Perform activation of service with customer during a scheduled event  
  • Performs Loop testing on T1 and analog facilities.
  • Conducts remote Digital Access and Cross-connect system (DACS) or Digital Cross-connect System (DCS) cross connects on T1 and above facilities (if applicable).
Basic Troubleshooting:
  • Make necessary changes that the customer may require at time of install, update configuration builds, order details, including but not limited to feature, line configuration, and/or order design.

Job Requirements

Minimum Requirements:
High School diploma or equivalent and 4 years experience with 3 years directly related to the job. College hours or a college degree may be substituted for some experience as deemed appropriate.

EEO Statement: Employment at Windstream is subject to post offer, pre-employment drug testing. Equal Opportunity Employer including minority/female/disability/veteran; Without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status. Windstream is a drug-free workplace.