Sr Director Marketing -Enterprise Strategic Communications (US Remote) in Work From Home at Windstream

Date Posted: 5/8/2022

Job Snapshot

Job Description

Job ID:22002632

About Us:

Windstream Enterprise is a leading provider of cloud-enabled connectivity, unified communications, and security solutions for enterprise organizations across the U.S. 

Windstream Enterprise drives business transformation through the convergence of our proprietary software solutions and cloud-optimized network to unlock our clients’ revenue and profitability potential. Our managed services streamline operations, enhance productivity and elevate the experience of our clients and their end users while securing their critical data and brand reputation. Analysts certify Windstream Enterprise as a market leader for our product innovation, and clients rely on our unrivaled service guarantees and best-in-class management portal. Businesses trust Windstream Enterprise as their single-source for a high-performance network and award-winning suite of connectivity, collaboration and security solutions—delivered by a team of technology experts whose success is directly tied to our clients’ complete satisfaction.

Windstream employs over 11,000 exceptional employees located across 49 states. Windstream supports the work/life balance of employees by facilitating remote working arrangements for much of its workforce and maintains several large work locations in various U.S. cities.

About the Role:     

Windstream Enterprise is looking for a seasoned communications professional to lead Strategic Communications including Analyst Relations, Public Relations, and Internal Communications. The ideal candidate possesses extensive media relations and analyst experience, top tier media relationships, and is an expert communicator adept at translating complex technology concepts into stories people want to hear and can understand. They are also collaborative and creative, working closely with teammates both internally and externally.

The Sr. Director AR/PR and Internal Communications partners across the business and provides strategic counsel to our business leaders related to media and analyst communications situations and internal communications strategies. This person will frequently be called on to be at the center of a cross-functional team working on a project basis, and will help manage significant events including roadshows, interviews, and media and analyst gatherings.  This individual is also accountable for identifying and delivering market and competitive insights to the organization, sourced from the same analyst firms.

This role requires constant collaboration with various teams across the business including Enterprise Product Management and Development, Enterprise Sales, Corporate Communications, Sales Operations, and all other functional areas within the Enterprise Marketing team. 

This is an engaging and hands-on role and the Sr. Director Enterprise AR/PR and Internal Communications, reporting to the VP of Strategic Marketing, is an individual who excels while operating at the strategic and the tactical level.

This role is highly visible and will have direct interaction with Windstream’s C-Suite executive team as well as executives across the industry.

This role is a full-time, remote-working position with less than 25% travel.

What You’ll Do:                 

  • Lead a team of 3+ seasoned Marketing Communications professionals

  • Collaborate with the entire Marketing and Product Management team to source the content required for communications

  • Develop and strengthen relationships with business and technology journalists and analysts

  • Regularly interact with Windstream Corporate Communications to develop and communicate Windstream Enterprise’s top stories and strategic messages

  • Work closely with agency partners to execute strategic initiatives

  • Manage complex and unexpected communications challenges with high-judgment and professionalism

  • Lead the drafting and editing press releases, bylined articles, AR decks, blogs, pitches, and communications plans

  • Support the development and execution of internal and externally focused events and meetings designed to deliver information to each audience (e.g. analyst relations summit, internal all-hands meetings)

  • Create content regularly to grow the company’s messaging footprint (press releases, corporate announcements)

  • Collaborate with senior team members, including executives, to craft and pitch press releases and thought leadership columns

  • Build strong relationships with business stakeholders and developing a command of the relevant subject matter

  • Source, curate and distribute market and competitive intelligence to internal stakeholders to inform decisions

  • Encourage company-wide success through active and consistent support of all efforts to simplify and enhance the client experience

  • Perform additional duties as assigned

Do You Have?                    

  • Undergraduate degree

  • 10+ years related professional-level experience

  • 5+ years leadership experience Marketing or Strategic Communications

  • Engaging communicator with large audiences

  • Outstanding written and verbal communication skills

  • Advanced proficiency with Microsoft PowerPoint, Word and Excel

  • Existing relationships with the media and analyst community, ideally in telecommunications, software, IT or technology sectors

  • Strong understanding demonstrated success with internal and external communications strategy

Even Better:           

Our Benefits:

  • Medical, Dental, Vision Insurance Plans

  • 401K Plan

  • Health & Flexible Savings Account

  • Life and AD&D, Spousal Life, Child Life Insurance Plans

  • Educational Assistance Plan

  • Identity Theft, Legal, Auto & Home and Pet Insurance




Job Requirements

Desired Qualifications: College degree and 12 years professional level experience with 4-6 years supervisory experience; or 16 years professional level related experience with 4-6 years supervisory experience; or an equivalent combination of education and professional level related experience desired. Covid-19 Vaccine required.

EEO Statement: Windstream is an equal opportunity employer. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, gender identity, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans. The diverse voices of our employees fuel our innovation and our inclusive culture. Employment at Windstream is subject to post offer, pre-employment drug testing.