PV Engineer I CA in Ottawa at Windstream

Date Posted: 7/24/2020

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    One Hines Road Suite 310
    Ottawa
  • Job Type:
  • Experience:
    0 to 2 year(s)
  • Date Posted:
    7/24/2020

Job Description

Job ID:20002114
Position Overview:

Reporting to the Manager of the  Product Verification Team in Ottawa, the Product Verification Engineer is responsible for the technical verification of the silhouette hosted VoIP key system as well as the interoperability of all our portfolio products such as NowMessage, OpenLink, Call Center Services, and vertical market client applications. Working closely with the product technology functional teams in R&D, Verification, Operations and management, the position entails evaluating functional requirements,  constructing and executing test plans, and assessing the overall product design quality.  

Responsibilities:
  • Will be responsible for ensuring that test execution activities are carried out on test environments that have integrity and match specified requirements.
  • Work with cross functional teams to interpret product requirements, review feature specifications and provide feedback.
  • Deliver high-quality test plans as well as manage your time in order to meet the set deliverables.
  • Ability to troubleshoot complex incidents
  • Ability to communicate product quality issues in a clear, concise and timely manner
Qualifications:
  • Bachelor’s degree in Computer Science or equivalent
  • 1-2 years of experience in a Product Verification environment and good understanding of Carrier Grade Product Verification processes and techniques
  • Knowledge of, or experience with test activities involving Call processing / Telephony / VoIP / SIP / Minet and protocol analyzers
  • Development of test plans, test cases and set up test environments for test activities.
  • Good knowledge of functional, integration and system level testing. 
  • Ability to develop test estimates
  • Proactively identify product short-comings during feature definition/design and reactively during testing phases.
  • Proactively update test cases on an as needed basis to enhance feature and system level verification activities
  • Experience with troubleshooting complex issues using a systematic approach to fault isolation
  • Raise quality defect reports and raise/troubleshoot issues / reproduce and characterize problems
  • Good understanding of carrier-grade requirements in terms of high availability and scalability
  • Good knowledge of web UI  testing and troubleshooting
  • Ability to successfully work in a small team environment
  • Knowledge of verification activities involving LINUX and VMware Server environments
  • Knowledge of IP/VoIP based networks and associated protocols, specifically SIP
  • Knowledge of UNIX / LINUX scripting languages such as TCL / Perl / Python etc…
  • Experience with databases
  • Excellent interpersonal skills
  • Excellent English verbal and written communication skills
  • Attention to detail
Other desirable experience:
  • Experience in automated verification technologies
  • Any industry training with Cisco, Juniper or other recognized network vendors would be an asset

Job Requirements

Minimum Requirements:

College degree in a Technical or a related field and 0-2 years professional level experience; or 4 years professional level related Technical experience; or an equivalent combination of education and professional level related Technical experience required.

EEO Statement: Windstream is an equal opportunity employer. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability and veteran status. The diverse voices of our employees fuel our innovation and our inclusive culture. Employment at Windstream is subject to post offer, pre-employment drug testing.