Analyst I-IT Asset Mgmt in Mississippi State, MS at Windstream

Date Posted: 11/10/2022

Job Snapshot

Job Description

Job ID:22006223

The Configuration Management (CMDB) Analyst is the primary custodian of the data stored in the Configuration Management Database. The Analyst has knowledge of the structure of the CMDB; how data is collected, maintained, and used throughout the organization to ensure the integrity of the information stored in the CMDB.


Key Duties & Responsibilities

  • Assist senior level Analysts with maintenance and operational activities as defined by Configuration Management policies and procedures
  • Enforce data quality and standardization
  • Identify, report, and analyze data discrepancies and noncompliance situations
  • Identify usability and service improvement and present to senior level Analysts.
  • Engage with strategic projects/initiatives to understand and convey the role and use of the data stored in CMDB.
  • Respond to requests from the organization on CMDB services, concepts, policies, and procedures Skills Required
  • Ability to critically evaluate information gathered from multiple sources, reconcile conflicts and report on data anomalies
  • Creative and analytical approach to problem solving
  • Understand and articulate technical concepts
  • Excellent verbal and written communication skills
  • Demonstrated ability to meet timelines and prioritize simultaneous requests

Job Requirements

Minimum Requirements: College degree in a Technical or a related field and 0-2 years professional level experience; or 4 years professional level related Technical experience; or an equivalent combination of education and professional level related Technical experience required.

EEO Statement: Windstream is an equal opportunity employer. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, gender identity, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans. The diverse voices of our employees fuel our innovation and our inclusive culture. Employment at Windstream is subject to post offer, pre-employment drug testing.


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