Manager-Local Operations in Chardon, OH at Windstream

Date Posted: 4/22/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Chardon OH 205 S Hambden
    Chardon, OH
  • Job Type:
    Field Operations
  • Experience:
    At least 5 year(s)
  • Date Posted:
    4/22/2018

Job Description

Job ID:17004093
Manage Network Techs on install/repair/ maintenance of Central Office, switching, transport equipment, and outside plant. Coordinate completion of capital projects, track/control expenses. Heavy emphasis on: customer service, productivity, promoting and selling Windstream products and services. Coordinate training; manage overtime and budget costs; follow up on PSC and any customer issues. Travel is required and perform other duties as assigned by district/state operations management. 

KNOWLEDGE, SKILLS AND ABILITIES (required):
Strong data, network, and infrastructure skills; computer skills, ability to supervise, motivate and train technicians; self-starter; highly motivated; team builder; good writing and oral communication skills; knowledge of capital project procedures; good customer relations; project management skills.

Job Requirements

Minimum Requirements:

College degree and 5-7 years professional level experience with 2-3 years supervisory experience; or 9+ years related technical and/or telephony experience; or an equivalent combination of education and technical level related experience required.


Desired Qualifications:

5+ years of telecommunications experience in Operations specific to outside plant, special circuits, network components, switching, and transport. Must have knowledge of support systems (ETA,MIROR,TARP,ASAP,MSS,etc.) (Also, see Minimum Requirements above).


EEO Statement: Employment at Windstream is subject to post offer, pre-employment drug testing. Equal Opportunity Employer. Windstream is a drug-free workplace.