Sr Consultant-Product Mgmt in Little Rock, AR at Windstream

Date Posted: 7/29/2019

Job Snapshot

  • Employee Type:
  • Location:
    4001 North Rodney Parham Road
    Little Rock, AR
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Job ID:19002365

Sr. Consultant - Product Manager Role

Job Description:

•    Responsible for a Portfolio of products/services; the associated Sales and Revenue; and lifecycle of the products/services

•    Responsible for setting Pricing Strategy and Ensuring Margins of product and service portfolio

•    Responsible for Setting enhancement and development Roadmap for Product

•    Interact with Architecture on existing and new technologies to develop and monetize the network

•    Responsible for writing user stories for Scrum Teams and Business Development Managers to develop

•    Provides content to Marketing for Sales, customer, and Web content creation and updates

•    Engages Marketing for PR opportunities through press releases and social media

•    Engages Marketing for customer facing Direct Email, Promotions, Notifications and Company News

•    Works with Strategic Pricing on updated Customer Pricing files

•    Perform final user acceptance testing of Pricing and major changes in Customer Portal Tool.


•    Undergraduate 4-year college degree.

•    History of being a successful, organized, self-motivated, individual contributor

•    Understanding of Broadband and Internet Services

•    High-level Understanding of Access technologies for delivery of Ethernet based services (EoC, EoF, Packet Optical, Fixed Wireless, GPON)

•    Background with setting Broadband, Internet or other wholesale product Pricing structures

•    Familiarity with the U.S. Internet service provider landscape and experience operating within an ILEC environment

•    Experience working with large wholesale customers

•    Ability to translate development requirements into User Stories and success criteria for IT Development and Sales Enablement

•    Ability to conduct trainings for sales and customers

•    Ability to provide customer-facing support for customers

•    Ability to identify Press-Release and Direct Marketing needs for services and communicate requirements and messaging to Marketing;

•    Must be a team player, filling roles where needed to make Sales and your product successful

•    Experience with data analytics, interpreting data, and making informed decisions based upon the data

•    Desire and ability to quickly learn new things


•    Familiarity with Windstream ILEC markets

•    Understanding of E-Access, E-Line, Cell Site Backhaul and other Wholesale Services

•    Understanding Metro Ethernet Forum Standards and their impact to services

•    Ethernet or IP Engineering, Sales Engineering, or Network Operations experience

•    Familiarity with Windstream systems: CPT, Winforce, Neustar, NGMSS, CABS, CAMS

•    Familiarity with Access Service Requests (ASRs) and NC/NCI codes

•    Familiarity with e-Bonding and APIs

•    Experience designing Customer quote and order experience

•    Experience with GIS Maps and KMZ/KML file creation

•    Technical Understanding of other services like TDM, MPLS, Internet and Broadband


•    Ability to organize, drive and get buy-in from multiple work groups

•    Ability to present to higher levels and to peers

•    Proficient in MS Office Suite of tools

•    Experience with GIS applications including KMZ/KML

•    Ability to understand technical details and translate them into simple concepts and terms

•    Ability to prioritize and shift work based upon business benefit

Job Requirements

Minimum Requirements:
Undergraduate 4-year college degree.

EEO Statement: Employment at Windstream is subject to post offer, pre-employment drug testing. Equal Opportunity Employer including minority/female/disability/veteran; Without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status. Windstream is a drug-free workplace.


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