Consultant- Operating Data Analytics in Little Rock, AR at Windstream

Date Posted: 5/1/2018

Job Snapshot

Job Description

Job ID:18001269

Lead position responsible for developing Operational Metrics with business owners and creating reporting to track CSMB Operational Metrics and Initiatives to drive operational efficiencies for the CSMB Business Unit

Description:



•    Performs data extraction and analysis on disparate data sets to identify potential issues and/or process improvements 


•     Working with partner organizations to determine root cause drives and appropriate metrics to measure root cause drivers


•    Effectively identifies and leverages information and resources necessary to complete efficient and thorough analysis. 


•    Responsible for creating Tableau Dashboards (Or Other Reporting distribution types) to Aid Operational Metrics and Processes Improvements


•    Interacts cooperatively with internal partner organizations including Service Delivery, Repair, Assignment, Care, Engineering and Field Ops

Required Skills/Experience:



•    3 or more years in data mining and data analysis


•    High degree of analytical and problem-solving skills.


•    Strong aptitude for learning and initiative to work independently


•    Strong Interpersonal skills and excellent written/verbal communication skills.


•    Strong organizational and time management skills to effectively prioritize multiple projects, with strong attention to detail

Desired Skills/Experience:



•    Strong SQL experience using PL/SQL Developer, Golden, Aginity, TOAD or other SQL tool. 


•    Experience with relational databases including: Oracle, MySQL, Postgres, MS SQL Server


•    Advanced data mining skills/experience analyzing large disparate data sources.


•    Data visualization skills with a strong consideration given to those with Tableau skills


•    Advanced MS Office knowledge including strong database skills.


Job Requirements

Minimum Requirements: 


College degree (technical field preferred) and 3-5 years professional level experience with 1+ year supervisory experience for supervisory roles; or 7+ years professional level related experience with 1+ year supervisory experience for supervisory roles; or an equivalent combination of education and professional level related experience required

EEO Statement: Employment at Windstream is subject to post offer, pre-employment drug testing. Equal Opportunity Employer including minority/female/disability/veteran. Windstream is a drug-free workplace.

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