Consultant- Operating Data Analytics in Little Rock, AR at Windstream

Date Posted: 5/1/2018

Job Snapshot

Job Description

Job ID:18001269

Lead position responsible for developing Operational Metrics with business owners and creating reporting to track CSMB Operational Metrics and Initiatives to drive operational efficiencies for the CSMB Business Unit


•    Performs data extraction and analysis on disparate data sets to identify potential issues and/or process improvements 

•     Working with partner organizations to determine root cause drives and appropriate metrics to measure root cause drivers

•    Effectively identifies and leverages information and resources necessary to complete efficient and thorough analysis. 

•    Responsible for creating Tableau Dashboards (Or Other Reporting distribution types) to Aid Operational Metrics and Processes Improvements

•    Interacts cooperatively with internal partner organizations including Service Delivery, Repair, Assignment, Care, Engineering and Field Ops

Required Skills/Experience:

•    3 or more years in data mining and data analysis

•    High degree of analytical and problem-solving skills.

•    Strong aptitude for learning and initiative to work independently

•    Strong Interpersonal skills and excellent written/verbal communication skills.

•    Strong organizational and time management skills to effectively prioritize multiple projects, with strong attention to detail

Desired Skills/Experience:

•    Strong SQL experience using PL/SQL Developer, Golden, Aginity, TOAD or other SQL tool. 

•    Experience with relational databases including: Oracle, MySQL, Postgres, MS SQL Server

•    Advanced data mining skills/experience analyzing large disparate data sources.

•    Data visualization skills with a strong consideration given to those with Tableau skills

•    Advanced MS Office knowledge including strong database skills.

Job Requirements

Minimum Requirements: 

College degree (technical field preferred) and 3-5 years professional level experience with 1+ year supervisory experience for supervisory roles; or 7+ years professional level related experience with 1+ year supervisory experience for supervisory roles; or an equivalent combination of education and professional level related experience required

EEO Statement: Employment at Windstream is subject to post offer, pre-employment drug testing. Equal Opportunity Employer including minority/female/disability/veteran. Windstream is a drug-free workplace.


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