Analyst II-Operations Support in Dalton, GA at Windstream

Date Posted: 1/17/2020

Job Snapshot

  • Employee Type:
  • Location:
    615 South Thornton Avenue
    Dalton, GA
  • Job Type:
  • Experience:
    2 to 4 years
  • Date Posted:

Job Description

Job ID:19003971

This position is responsible for critical support and interface with Consumer and SMB Service Delivery as well as the Offline Service Delivery Support teams.

Primary Responsibilities:

  • Must be skilled in HTML, PHP, CSS, JavaScript, ColdFusion, programming skills
  • Advanced Skills in Excel / VB
  • Ability to build and support Web based applications
  • Experience with Windows System Administration and Web Server Configuration (such as Tomcat / Apache)
  • Proficient with SQL
  • Serve as project lead for new and on-going projects (system enhancements, system conversions, process improvement, report management).
  • Create and develop supporting documentation, including requirements definition and business case justification to support the requirements; review and provide feedback of supporting documentation for new/ongoing
  • Develop detailed test case documents to execute User Acceptance and Business Verification Testing; work with external and internal resources.
  • Must be able to handle extensive research and vastly challenging situations. 
  • Must be a strong individual in a team environment who is self-motivated and self-directed with the ability to take initiative

Job Requirements

Minimum Requirements:  

College degree and 2-4 years professional level experience; or 6 years professional level related experience; or an equivalent combination of education and professional level related experience required.

Preferred Requirements:

Positionrequires above average verbal and written communication skills, timemanagement and analytical skills, knowledge of Windstream Service Deliveryprocesses and systems, ability to work extended hours or weekends whenrequired, effective organizational skills, good attendance and punctuality,attention to detail, multi-tasking abilities.  Position may require up to10% travel.

EEO Statement: Employment at Windstream is subject to post offer, pre-employment drug testing. Equal Opportunity Employer including minority/female/disability/veteran; Without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status. Windstream is a drug-free workplace.


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