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KI Kinetic Ops - Elite Direct Sls Spclst-Kinetc

Windstream Statewide, North Carolina, NC (Remote) Full-Time

Windstream Holdings, Inc., is a leading provider of advanced network communications and technology solutions for consumers, small businesses, enterprise organizations and carrier partners across the U.S. 

  • Kinetic is a premier internet solutions provider on a mission to deliver ultra-fast, reliable internet to consumers and small businesses across the U.S., helping them Internet better™.
  • Windstream Enterprise is a leading managed services provider providing strategic communications and security products to mid-size businesses and enterprise clients. 
  • Windstream Wholesale provides high-capacity, high-performance networking solutions and services to other telecom carriers, data centers, content providers and enterprises. 

The Windstream team provides innovative software and network solutions to connect people and empower business in a world of infinite possibilities!

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What You’ll Do: 

As an Elite Direct Sales - Consumer Outside Sales specialist, you will sell Windstream products and services to customers within a Windstream service territory and support the local sales manager as second-in-command of a sales team. As an Elite Direct Sales Specialist for Kinetic, you are an essential part of a high performing residential sales team. In this role you will travel within a designated territory to engage potential customers, build rapport, and sell Kinetic internet, phone, digital TV, and security services to residential customers. 

This role requires a proactive and energetic individual with excellent communication and persuasion skills, as well as the ability to adapt to diverse customer needs and preferences. 

This job may require 25-50% travel which demands schedule flexibility. Company to cover cost of travel, which also includes use of company provided vehicle.  In this position you will go door-to-door (home-to-home) to speak with potential customers, complete orders, ensure service activation, set up accurate billing and then follow-up to ensure customer satisfaction.  You will also provide mentorship to the rest of your sales team with regard to accountability, best practices, and training needs.  As a lead specialist you are expected to meet product and service sales quotas along with working with the sales manager to ensure the overall team quota goal is met each month. 

What You’ll Do: 

  • Assist local manager with new agent onboarding process. 
  • Assist with shadowing during new agent training / ramp up period. 
  • Available to work with underperforming reps as needed. 
  • Be a resource for the team. 
  • Support the team/company culture. 
  • Provide team coverage in manager’s absence. 
  • Assist with distribution of team sales collateral as needed. 
  • Help teammates with internal/external pop-up events, often multiple occurring at once. 
  • Have a vested interest in the team’s overall performance to monthly quota. 
  • Have a demonstrated ability to consistently perform at or above a sales quota. 
  • Set the example for teammates regarding performance metrics – doors knocked, conversations and sales. 
  •  

Do You Have: 

  • Excellent customer service and organizational skills. 
  • Good driving history. 
  • Strong interpersonal skills and the ability to connect with others. 
  • Self-motivation and a desire for success. 
  • Ability to work outdoors in all weather conditions. 
  • Sales experience 
  • Bi-lingual, a plus 
  • High School diploma or equivalent and 5+ years’ experience. College hours or a college degree may be substituted for some experience as deemed appropriate. This is a safety sensitive position. 

Physical Tasks- Standing Continuously: 67-100% |Walking Frequently: 34-66% | Sitting: Occasionally: 0-33% | Driving:  Car: Frequently: 34 – 66% 

Bending: Occasionally: 0-33% | Crouching: Occasionally: 0-33% | Pushing-Pulling: Occasionally: 0-33% | Carrying: Occasionally: 0-33% | Reaching Above Head: Occasionally: 0-33% | Lifting-Lowering >1-15 lbs: Continuously: 67-100%, >15-30 lbs: Occasionally: 0-33%,  >30+lbs: Occasionally: 0-33% | Repetitive Hand Action: Medium Dexterity: Frequently: 34-66% | Fine Manipulating: Occasionally: 0-33% 

Audio Visual Needs - Hearing: Continuously: 67-100%| Near Vision: Frequently: 34-66%  

| Far Vision: Occasionally: 0-33% |Peripheral Vision: Occasionally: 0-33% | Color Discrimination: Occasionally: 0-33% 

Equipment Used in Job Performance/Working Environment: Computer, Printer, Telephone, Cellular Phone 

Type of Driver’s License Required: Driver’s License 

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Our Benefits:

  • Medical, Dental, Vision Insurance Plans
  • 401K Plan
  • Health & Flexible Savings Account
  • Life and AD&D, Spousal Life, Child Life Insurance Plans
  • Educational Assistance Plan
  • Identity Theft, Legal, Auto & Home and Pet Insurance

Windstream CIB Statement:

Connecting people in a world of infinite possibilities. Windstream cultivates a workplace culture where innovation and belonging are the cornerstones of our success. We are dedicated to empowering every member of our team to contribute their unique talents and perspectives, fostering an environment where creativity and innovation flourish. Together, we strive to build a more welcoming and connected future, both within our organization and in the broader community we serve.

Our Employee Resource Groups:

  • WinVets – Veteran Employee Resource Group
  • WOW – Women Employee Resource Group
  • WINPRIDE – LGBTQ+ Employee Resource Group
  • WBPN – Black Professional Resource Group
  • WARG – Ability Resource Group
  • LaFamilia –Hispanic Resource Group
  • AAPI - Asian American Pacific Islander Resource Group

Windstream is an equal opportunity employer. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, gender identity, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans. The diverse voices of our employees fuel our innovation and our inclusive culture. Employment at Windstream is subject to post offer, pre-employment drug testing.

Actual base pay for this job will depend on the candidate's primary work location and other factors, such as relevant skills and experience.

Notice to Non-U.S. Citizens: Windstream, as a holder of licenses granted by the Federal Communications Commission, is required to notify and to obtain approval from federal regulatory agencies prior to granting certain system/network access to any non-U.S. citizen personnel. Offers of employment extended to non-U.S. citizens are contingent upon receiving the requisite approval from agencies overseeing compliance. Non-U.S. citizens are required to provide Windstream with the personal identifying information required to obtain the necessary approval prior to accessing certain systems and/or Windstream’s network. If you are not a U.S. citizen, please notify your recruiter or email

as soon as possible for information on Windstream’s foreign personnel disclosure and approval requirements.

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Job Snapshot

Employee Type

Full-Time

Location

Statewide, North Carolina, NC (Remote)

Job Type

Sales

Experience

Not Specified

Date Posted

10/09/2024

Job Req Number

Req #2149

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