Engineer II-Broadband

Windstream Holdings, Inc., is a leading provider of advanced network communications and technology solutions for consumers, small businesses, enterprise organizations and carrier partners across the U.S. 

• Kinetic is a premier internet solutions provider on a mission to deliver ultra-fast, reliable internet to consumers and small businesses across the U.S., helping them Internet better™.
• Windstream Enterprise is a leading managed services provider providing strategic communications and security products to mid-size businesses and enterprise clients. 
• Windstream Wholesale provides high-capacity, high-performance networking solutions and services to other telecom carriers, data centers, content providers and enterprises. 

The Windstream team provides innovative software and network solutions to connect people and empower business in a world of infinite possibilities!

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***This position can be filled remotely anywhere within the country.***

About the Role:  

Windstream’s team of Network Service Engineers are vital team members who work with internal and external groups to ensure Windstream’s virtual circuit records are kept current with Windstream’s growing and evolving network. Our team of Engineers are in charge of delivering new technology and connecting customers to products they value. Through supporting engineering, sales, and field operations, our Network Service Engineers work to ensure a great customer experience.  

What You’ll Do: 

• Create the virtual circuit inventory in Next Generation Meta Solv using OSP schematics, Jobtract information and other forms. 

• Update the virtual circuit information as physical changes are made in the outside plant due to customer migrations, Road Moves and other facility impacting projects. 

• Generate records inventory update information for the field technicians or splicers for network improvements/changes and customer records. 

• Provide various support for OSP Engineering, Broadband Engineering, Assignment, and Local Operations team. This includes providing reports from various systems, corrections to data, building potential service records, and other tasks as required. 

Do You Have?  

• PC skills including Microsoft Word, Outlook, and Excel and Oracle

• Highly self-motivated personality 

Even Better:   

• Working knowledge of cable schematics 

• Technical aptitude 

• Ability to handle multiple priorities 

• Decision making skills 

• Adaptable to change 

• Working knowledge of NGMSS/ Quick Base  

• Team player/customer service oriented 

• Work well under pressure 

• Effective oral and written communications 

• Good problem-solving skills 

• Strong attention to detail 

• Organizational skills 

• Open to new processes and applications 

• Ability to work flexible hours 

Minimum Requirements:

College degree in Engineering or a related field and 2-4 years professional level experience; or 6+ years professional level related Engineering/Technical experience; or an equivalent combination of education and professional level related Engineering/Technical experience required.

The compensation range for this position is from $63,400 - $83,200.

Physical Tasks- Standing Occasionally: 0-33% | Walking Occasionally: 0-33% |Sitting Continuously: 67-100% | Bending: Occasionally: 0-33% | Crouching: Occasionally: 0-33% | Pushing – Pulling: Occasionally: 0-33% | Carrying: Occasionally: 0-33% | Reaching Above Head: Occasionally: 0-33% |Lifting-Lowering >1-15 lbs: Occasionally: 0-33% | Repetitive Hand Action: Medium Dexterity: Continuously: 67-100% | Fine Manipulating: Frequently: 34-66%

Audio Visual Needs- Hearing: Continuously: 67-100%| Near Vision: Continuously: 67-100% | Far Vision: Occasionally: 0-33% | Peripheral Vision: Occasionally: 0-33%|

Equipment Used in Job Performance/Working Environment: Computer, Printer, Fax, Telephone, Basic Office Supplies, Copier

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Our Benefits:

• Medical, Dental, Vision Insurance Plans
• 401K Plan
• Health & Flexible Savings Account
• Life and AD&D, Spousal Life, Child Life Insurance Plans
• Educational Assistance Plan
• Identity Theft, Legal, Auto & Home and Pet Insurance
• https://windstreambenefits.com

Windstream CIB Statement:

Connecting people in a world of infinite possibilities. Windstream cultivates a workplace culture where innovation and belonging are the cornerstones of our success. We are dedicated to empowering every member of our team to contribute their unique talents and perspectives, fostering an environment where creativity and innovation flourish. Together, we strive to build a more welcoming and connected future, both within our organization and in the broader community we serve.

Our Employee Resource Groups:

• WinVets – Veteran Employee Resource Group
• WOW – Women Employee Resource Group
• WINPRIDE – LGBTQ+ Employee Resource Group
• WBPN – Black Professional Resource Group
• WARG – Ability Resource Group
• LaFamilia –Hispanic Resource Group
• AAPI - Asian American Pacific Islander Resource Group

Windstream is an equal opportunity employer. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, gender identity, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans. The diverse voices of our employees fuel our innovation and our inclusive culture. Employment at Windstream is subject to post offer, pre-employment drug testing.

Actual base pay for this job will depend on the candidate's primary work location and other factors, such as relevant skills and experience.

Notice to Non-U.S. Citizens: Windstream, as a holder of licenses granted by the Federal Communications Commission, is required to notify and to obtain approval from federal regulatory agencies prior to granting certain system/network access to any non-U.S. citizen personnel. Offers of employment extended to non-U.S. citizens are contingent upon receiving the requisite approval from agencies overseeing compliance. Non-U.S. citizens are required to provide Windstream with the personal identifying information required to obtain the necessary approval prior to accessing certain systems and/or Windstream’s network. If you are not a U.S. citizen, please notify your recruiter or email

as soon as possible for information on Windstream’s foreign personnel disclosure and approval requirements.