Senior Product Designer (REMOTE) in Greenville, South Carolina at Windstream

Date Posted: 5/15/2024

Job Snapshot

Job Description

Windstream Holdings, Inc., is a leading provider of advanced network communications and technology solutions for consumers, small businesses, enterprise organizations and carrier partners across the U.S.

  • As Kinetic, Windstream offers bundled services, including premium broadband, security solutions, voice, and digital TV to consumers through an enhanced fiber network.
  • Windstream Enterprise is a leading managed services provider providing strategic communications and security products to mid-size businesses and enterprise clients.
  • Windstream Wholesale provides high-capacity, high-performance networking solutions and services to other telecom carriers, data centers, content providers and enterprises.

The Windstream team provides innovative software and network solutions to connect people and empower business in a world of infinite possibilities!

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About Us:

Windstream is a leading provider of advanced network communications and technology solutions for consumers, small businesses, enterprise organizations and carrier partners across the U.S.

Windstream offers bundled services, including broadband, security solutions, voice, and digital TV to consumers. The company also provides data, cloud solutions, unified communications and managed services to business and enterprise clients. The company supplies core transport solutions on a local and long-haul fiber-optic network spanning approximately 150,000 miles.

About this Role:

As a Product Designer on the Digital Experience team, you will play a critical role in building and evolving innovative web products and features used by millions of our customers. In collaboration with cross-functional teams, you will determine user and business needs to ideate and deliver high-quality solutions that solve real user pain points and achieve key business goals. You will work closely with developers to ensure that concepts are translated into functional cross-platform solutions and help evolve our growing design system.

Now is a particularly exciting time to join the team as we embark on a site redesign to transform and elevate our web presence. You will also have the opportunity to help shape and maintain a strong design culture across the organization, ensuring that every product and feature is human-centered, thoughtful, beautiful, and drives the growth of our business.

This is a remote position and can sit anywhere in the United States.

What You’ll Do:

Collaborate closely with the Product Development, Marketing and Sales teams to understand requirements and create innovative and user-friendly solutions. Conduct Product Discovery, user research, and brainstorm initial product ideas. Rapidly deliver high fidelity prototypes to communicate interaction and design ideas, conduct usability tests, and iteratively design. Present design work to working teams and senior leadership for review and feedback. Partner with Product and Engineering teams to ensure final customer experience execution aligns with the original Product Design vision. Partner with Brand and Creative teams to ensure site assets and copy align with brand guidelines and direction. Support the execution of design aspects of the Kinetic site redesign, satisfying all aspects of contemporary web design best practices across platforms. Help evolve and define a robust design system consisting of reusable components to minimize time-to-market and maximize design and development efficiency.

Do You Have:

Bachelor’s degree in design, Computer Science, or a related field, or equivalent experience/certifications. 4+ years of experience in product design. Experience with consumer e-commerce or subscription based digital products. Fluency with Figma/Figjam and other design, prototyping and collaboration tools. Experience in user research, usability testing, web analytics, and agile development principles. Demonstrable exposure to, and participation in, formal Product Discovery techniques involving a diverse set of stakeholders. Excellent understanding of the product design process and a keen eye for visual design. Fluency in best practices for usability, information architecture, and design. Experience collaborating across multi-disciplinary teams and working directly with developers to implement designs. Experience building and maintaining design systems a plus. A portfolio or samples of work demonstrating experience creating great user-centered design solutions.

Physical Tasks- Standing Occasionally: 0-33% | Walking Occasionally: 0-33% |Sitting and Stationary: Continuously: 67-100% | Bending: Occasionally: 0-33% | Crouching: Occasionally: 0-33% | Carrying: Occasionally: 0-33% | Reaching: Occasionally: 0-33% |Lifting -Lowering >1-15 lbs: Occasionally: 0-33% | Repetitive Hand Action: Medium Dexterity: Continuously: 67-100% | Fine Manipulating: Frequently: 34-66%

Audio Visual Needs- Hearing: Continuously: 67-100%| Near Vision: Continuously: 67-100% | Far Vision: Occasionally: 0-33% | Peripheral Vision: Occasionally: 0-33%

Equipment Used in Job Performance: Computer, Printer, Fax, Telephone, Basic Office Supplies, Copier

The starting compensation range for this job is $83,049 to $109,000.

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Our Benefits:

  • Medical, Dental, Vision Insurance Plans
  • 401K Plan
  • Health & Flexible Savings Account
  • Life and AD&D, Spousal Life, Child Life Insurance Plans
  • Educational Assistance Plan
  • Identity Theft, Legal, Auto & Home and Pet Insurance
  • https://windstreambenefits.com

Windstream CIB Statement:

Connecting people in a world of infinite possibilities. Windstream cultivates a workplace culture where innovation and belonging are the cornerstones of our success. We are dedicated to empowering every member of our team to contribute their unique talents and perspectives, fostering an environment where creativity and innovation flourish. Together, we strive to build a more welcoming and connected future, both within our organization and in the broader community we serve.

Our Employee Resource Groups:

  • WinVets – Veteran Employee Resource Group
  • WOW – Women Employee Resource Group
  • WINPRIDE – LGBTQ+ Employee Resource Group
  • WBPN – Black Professional Resource Group
  • WARG – Ability Resource Group
  • LaFamilia –Hispanic Resource Group
  • AAPI - Asian American Pacific Islander Resource Group

Windstream is an equal opportunity employer. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, gender identity, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans. The diverse voices of our employees fuel our innovation and our inclusive culture. Employment at Windstream is subject to post offer, pre-employment drug testing.

Actual base pay for this job will depend on the candidate's primary work location and other factors, such as relevant skills and experience.