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At WIN our Customer Service agents are responsible for delivering world-class service, sales and technical support to our valued commercial and residential customers.
You will find careers from Customer Service & Sales through Field Operations and everything in between. Explore the many career opportunities Windstream has to offer you.
Nick Ruggeri, Residential Inside Sales Consultant and three-time Exceed winner
Each year Windstream recognizes its top performers in C/SMB in our Exceed program. Employees may earn a spot on the Exceed incentive trip by excelling in sales and customer service as demonstrated by their bottom-line results, customer feedback, and quality assessments. Culture Champions who embody our Windstream values are also chosen to participate in recognition of their important contributions to the organization.…
A positive employee experience is vital to providing an excellent customer experience. Paul Strickland, VP of Customer Care, explains how keeping employees engaged through Windstream’s culture, company pride, and openness to feedback through surveys assures that our customer experience is best-in-class.
Nick Ruggeri, Residential Inside Sales Consultant and three-time Exceed winner
Each year Windstream recognizes its top performers in C/SMB in our Exceed program. Employees may earn a spot on the Exceed incentive trip by excelling in sales and customer service as demonstrated by their bottom-line results, customer feedback, and quality assessments. Culture Champions who embody our Windstream values are also chosen to participate in recognition of their important contributions to the organization.
In addition to fun and relaxation, participants have the opportunity to spend quality time with corporate leaders and to meet their counterparts from other parts of the company, building cross-departmental relationships to foster future success.
“The Exceed program challenges me to perform at the highest level. Not only do I enjoy the luxury trip as a reward, but I also get excited by the chance to interact with other leading performers from throughout the company and top executives. Every year, I come back charged up to make sure I qualify for the next year’s trip!”