Supervisor-Engineering Support in Little Rock, AR at Windstream

Date Posted: 3/15/2018

Job Snapshot

Job Description

Job ID:18000541

The Supervisor-Engineering Support will manage a team of 7 employees who are responsible for the following:

Reviewing and recording network leases and pole attachment agreements and related documents in a timely manner.  Includes validation and processing of invoices, calculating accruals, performing variance analytics and maintaining accurate records and documentation in LeaseNet 

Performing data entry into the system and processing invoices related to make ready, aid to construction, unscheduled maintenance and cable locates to ensure accurate, complete, and timely submission to and from Windstream.  Duties include: reviewing, coding, and forwarding of invoices to the appropriate reviewers, creating, storing and maintaining accurate records within systems of record regarding documentation and actions, and preparing and analyzing pertinent data

Research, calculate and prepare billing related to pole attachments, IRU revenue, reimbursables and unscheduled maintenance.  Also responsible for collection efforts related to outstanding invoices

The Supervisor-Engineering Support will also:

•Develop and produce reports for Engineering Support that provide productivity, metrics and workload volumes

•Develop processes and procedures to support efficiency improvements and increased productivity within the team 

•Ensure records in MARS and LeaseNet accurate and up-to-date

•Manage and develop a team of direct reports, including coaching, hiring and disciplining of employees

Job Requirements

Minimum Requirements:

College degree and 3-5 years professional level experience with 1+ years supervisory experience for roles with supervision; or 7+ years professional level related experience with 1+ years supervisory experience for roles with supervision; or an equivalent combination of education and professional level related experience required. IND123


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