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Sr Product Manager- Unified Communications & Contact Center as a Service- Remote in Seattle, WA at Windstream

Date Posted: 5/16/2019

Job Snapshot

Job Description

Job ID:19000988

*This is a remote role and can be located anywhere in the US*

This position is the practice leader for defining, creating, launching, and managing Mitel-based solutions delivered as a managed cloud service. These solutions are technically complex, encompassing elements/services across multiple Windstream organizations and requires a strong leader that can coordinate and manage the cross functional teams involved in delivering and managing the solution.  The position requires strong technical expertise in networking, Mitel communication platforms, data center, and cloud-based technologies.  Previous product management experience is a must, along with the ability to perform cost analysis/pricing, and the operational expertise to engage with IT/finance teams to develop financial models, quote tools, and billing processes. 

The position combines traditional product management (product/solution definition, offer development, product life-cycle management), financial analysis/margin management (responsibility for solution pricing/costs, etc.), and business development (negotiations and relationship management with vendor partners) roles - all into one job.  The candidate must be able to cover a significant breadth of technical/business/project management skills, and multiple years of relevant work experience (in Pre-Sales Engineering, Solution Architecture, Product Management) in the industry.

Important Responsibilities for this Position Include:

  • Drive efficient and effective solution development practices and processes
  • Define priorities and create focus on areas that create customer value
  • Build, motivate, and partner with product marketing/sales, operations  and other key stakeholders
  • Ability to function with a high degree of autonomy
  • Project a high degree of integrity and credibility with other organizations

Essential Duties:

  • Ownership/management of solution cost/price structure, financial models, and quote/sales support tools
  • Existing Solution - Product LifeCycle Management
  • New Solution Development/Project Management
  • Project and Cross Functional Team Management and Operational Planning

Job Requirements

Minimum Requirements:  

College degree in Engineering or a related field and 5-7 years professional level experience with 0-2 years supervisory experience for roles with supervision; or 9+ years professional level related Engineering/Technical experience with 0-2 years supervisory experience for roles with supervision; or an equivalent combination of education and professional level related Engineering/Technical experience required.


EEO Statement: Employment at Windstream is subject to post offer, pre-employment drug testing. Equal Opportunity Employer including minority/female/disability/veteran; Without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status. Windstream is a drug-free workplace.


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