Sr Analyst-Business Solutions in Bentonville, AR at Windstream

Date Posted: 8/5/2019

Job Snapshot

Job Description

Job ID:19002097

Primary Job Responsibilities:

  • Develop detailed change management communications for monthly updates to Salesforce
  • Work with scrum master and business stakeholders to elicit and understand requirements for development
  • Document business requirements/use cases for development requests
  • Perform technical documentation for story development
  • Perform technical analysis and evaluations
  • Facilitate implementation and training sessions
  • Work effectively to deliver business programs and events that drive results against established strategic objectives, timelines and goals
  • Establish and maintain “Trusted Advisor” status with business stakeholders
  • Recommend and drive process improvements


  • Sales operations/IT change management communications experience required
  • Experience with Salesforce administration and/or development required
  • Experience working with both Classic and Lightning Salesforce interfaces preferred
  • Ability to understand and prioritize issues as reported
  • Ability to work dynamically within a small team
Experience working in an Agile development shop preferred

Job Requirements

College degree and 3-5 years professional level experience with 1 years supervisory experience for roles with supervision; or 7 years professional level related experience with 1 years supervisory experience for roles with supervision; or an equivalent combination of education and professional level related experience required.

EEO Statement: Employment at Windstream is subject to post offer, pre-employment drug testing. Equal Opportunity Employer including minority/female/disability/veteran; Without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status. Windstream is a drug-free workplace.


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