Specialist - Access in Little Rock, AR at Windstream

Date Posted: 10/4/2021

Job Snapshot

  • Employee Type:
  • Location:
    4001 North Rodney Parham Road
    Little Rock, AR
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Job ID:21004443

“Windstream is considered an essential business and we are HIRING NOW. As our company responds to COVID-19, the safety and wellbeing of our employees, customers, partners and communities is our top priority.”

About the Role:

The general purpose of this position is to ensure timely review, processing and payment of Access and Network Lease Cost invoices. The employee is responsible for the review and reconciliation of payments and vendor invoice balances as well as the review of monthly invoice activity.
Review and reconcile payment and vendor invoice balances. Review includes the following:

  • Missing and/or misapplied payments
  • Dispute Credits
  • Payments in transit
  • Outstanding Short-paid disputes
  • Missing invoices
  • Processing Out Of Cycle entries for payment
  • Provide proper notation regarding invoice activity, including:

Account reconciliation notes

  • Changes in monthly recurring cost (installs/disconnects/changes/CPI Increases)
  • Current month other charges and credits (Non-recurring and prorated charges)
  • Changes in Utility charges
  • Changes in Usage
  • Reasoning for late or expedited payments
  • Interface with internal customers and vendors regarding payment issues or questions
  • Escalate and send approval request for expedited payments to Supervisor and Staff Manager
  • Respond to general inquiries related to Access Cost Management & Network Lease invoice data
  • Provide cost history for a specific BAN, Circuit, Location, etc.
  • Provide invoice copies to other departments for further review or validation

Job Requirements

Minimum Requirements:

High School diploma or equivalent and 4 years experience with 3 years directly related to the job. College hours or a college degree may be substituted for some experience as deemed appropriate.

EEO Statement: Windstream is an equal opportunity employer. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, gender identity, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans. The diverse voices of our employees fuel our innovation and our inclusive culture. Employment at Windstream is subject to post offer, pre-employment drug testing.  399066