Specialist - Access in Little Rock, AR at Windstream

Date Posted: 3/16/2020

Job Snapshot

  • Employee Type:
  • Location:
    4001 North Rodney Parham Road
    Little Rock, AR
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Job ID:20000791

The general purpose of this position is to ensure timely review, processing and payment of Access Cost invoices. The employee is responsible for the review of vendor invoice balances as well as the review of monthly invoice activity, to ensure cost savings and compliance with corporate processes.


Review and reconcile payment and vendor invoice balances. Review includes the following:

  • Missing and/or misapplied payments
  • Dispute Credits
  • Payments in transit
  • Outstanding Short-paid disputes
  • Adjustment handling
  • First level SOA threshold approval $0-$1K per invoice

Provide proper notation regarding invoice activity, including:

  • Account reconciliation notes
  • Changes in monthly recurring cost (installs/disconnects/changes).
  • Current month other charges and credits (Non-recurring and prorated charges)
  • Changes in Usage
  • Reasoning for late or expedited payments

Interface with internal customers regarding payment issues or questions

  • Inter-departmental communication regarding large increases in monthly expenditures
  • Respond to general inquiries related to Access Cost Management invoice data
  • Provide cost history for a specific BAN, Circuit, Location, etc.
  • Provide invoice copies to other departments for further review or validation

 Interface with external vendors to coordinate and ensure monthly invoice receipt

  • Email and call vendors, as necessary, to obtain missing monthly invoices.

Job Requirements

Minimum Requirements: 

High School diploma or equivalent and 4 years experience with 3 years directly related to the job. College hours or a college degree may be substituted for some experience as deemed appropriate.

EEO Statement: Windstream is an equal opportunity employer. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability and veteran status. The diverse voices of our employees fuel our innovation and our inclusive culture. Employment at Windstream is subject to post offer, pre-employment drug testing.


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