Sales Engineer II-Allworx in Atlanta, GA at Windstream

Date Posted: 6/28/2019

Job Snapshot

  • Employee Type:
  • Location:
    Atlanta, GA
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Job ID:19001788

Reporting to the Director of Sales and for training and tech services to the Allworx Inside Sales Manager,,the Allworx Sales Engineering position is a territory based job supporting the Allworx Authorized dealer network in the territory or territories assigned.

The position carries a quota based on the targets for the assigned territory. The position requires the individual to travel within the state or the multi state territory and conduct formal technical training sessions for technicians and technical personnel.  In addition to technical training the Sales Engineer assists the dealer network with sales demos; training on the Allworx web portal, and gets involved in assisting in quoting and configuring large sales opportunities within the territory.

The Sales Engineer works closely with the Director of Sales and the Inside Sales Team  for the area assigned to recruit new resellers and to assist existing resellers to grow sales. The position requires the ability to effectively present the Allworx product to resellers considering signing on as Allworx Partners, as well as end users considering the purchase of an Allworx solution.  Therefore the Sales Engineer is often presenting to C level management and IT staff at end user prospects.

Training and support is also provided for Windstream sales efforts and other major accounts that may have activity within the territory.

The position also requires working with, and close coordination with, the Allworx Technical Support group to resolve technical issues with resellers and end customers that may exist within the Territory.  Allworx sales engineers also are asked to provide continuous feedback and product enhancement suggestions to the Allworx R&D and Management teams for development or consideration for development.

The Sales Engineer is often called upon to assist in both Pre-Sales and Post-Sales system and network design and must manage their time closely between training, sales support, providing technical expertise, and problem resolution, in a manner that enhances the overall sales growth of the territory and enables the team to meet or exceed established sales quotas.  

Job Requirements

Minimum Requirements:

BA/BS (MIS,Engineering, Communications), or equivalent work experience.


A minimumof 5 years data networking and/or PBX/Key System experience or the equivalentcombination of education and experience. Must possess a track record of successin selling/supporting voice/data products through voice/data dealers in aquota-based environment


Familiarityand expertise in dealing with the technology of VoIP based telephony hardware,networks and software products.

Awell-rounded background in Data Networking, Telephony, and VoIP/SIP.

Solidbackground in Routing, Switching, IP, VoIP, QoS, Security (Firewalls, VPN,etc.) is required.

Ability tounderstand complex technical and selling situations with the ability to solvethe problem or solicit the required resources.

Experiencein sales territory management; sales training; selling in a quota basedenvironment.

Competitiveknowledge of VoIP products including solution, technology and productofferings.

Ability tounderstand and articulate best practices in the sales and support of VOIP basedproducts and services.

EEO Statement: Employment at Windstream is subject to post offer, pre-employment drug testing. Equal Opportunity Employer including minority/female/disability/veteran; Without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status. Windstream is a drug-free workplace.


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