Retail Sales Consultant in Douglas, GA at Windstream

Date Posted: 10/6/2019

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    400 East Bryan Street
    Douglas, GA
  • Job Type:
  • Experience:
    At least 1 year(s)
  • Date Posted:
    10/6/2019

Job Description

Job ID:19003287

The Retail Sales Consultant position will be a brand ambassador for Windstream’s Douglas, GA retail location, offering additional products and services to enhance the portfolio of current customers while introducing Windstream’s communication and entertainment services to potential new customers. The Consultant will also provide excellent customer service to both current and potential Windstream customers by demonstrating exemplary customer service skills, and product and service expertise.  
 
 Responsibilities:
  • Greet and assist customers, whether by phone or in person, in an enthusiastic and professional manner
  • Offer products and services to new and existing customers by making outbound sales calls 
  • Seek out sales and customer service opportunities throughout the work day
  • Process customer bill payments accurately and timely
  • Become highly knowledgeable in our products and services
  • Maintain an inventory of equipment and supplies by promptly placing inventory orders
  • Collaborate with colleagues and peers to share best practices
  • Merchandise retail store in an attractive and enticing manner
  • Meticulously up-keep the store’s appearance
  • Perform all Cash Policy related duties
  • Follow all Windstream operational policies and procedures
  • Perform other duties as assigned
Desired Qualifications:
  • Possessing a passion for customer advocacy and being challenged
  • Willingness take inbound and make outbound sales calls to achieve sales goals 
  • Possessing intermediate computer skills
  • Meeting and exceed sales targets in a competitive, commission-based environment
  • Projecting a positive, professional attitude along with a confident and outgoing personality
  • Demonstrating proficient verbal and written communication skills
  • Building rapport quickly and successfully with a wide range of customers
  • Solving problems quickly and decisively
  • Balancing customer experience and performance goals
  • Sales, Customer Service, Retail, or Hospitality experience is required

Job Requirements

Minimum requirements:

High school diploma or equivalent and 6 months to 1 year sales or customer service experience. College hours or a college degree may be substituted for some experience as deemed appropriate

EEO Statement: Employment at Windstream is subject to post offer, pre-employment drug testing. Equal Opportunity Employer including minority/female/disability/veteran; Without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status. Windstream is a drug-free workplace.