Network Technician II in Springfield, IL at Windstream

Date Posted: 7/2/2019

Job Snapshot

Job Description

Job ID:19002004

Performs routine and complex installation, maintenance, and repair activities for network systems including voice, data, network, transport, and video equipment. Presents and conducts self in a professional manner; promotes positive company image to the public. Completes pre and post installation tests for call processing functionality and data testing. Performs monthly routine maintenance tasks. Coordinates central office translations as well as switch activities.



Effective communication and customer service skills. Basic math and PC skills. Attention to detail and problem solving skills. Basic understanding of telecommunications voice and data networks. Knowledge of computer hardware, software, components, and applications. Ability to distinguish colors in use of color-coded cable. Ability to work outside in all weather conditions.  Capable of working aloft, climbing, bending, pulling, reaching overhead, and lifting up to 50 lbs. Must successfully complete required safety training. Must be available to work assigned schedules and extended hours including day, evening, weekend, and holiday hours. Required to respond to after hour call-outs. Valid driver’s license and safe driving record. 

Desired Qualifications:
Understanding of various network technologies. Training/certifications in applicable system platforms and equipment. Knowledge and experience in network systems including switching,  voice, data, network, transport, and video equipment. Knowledge and experience in using computer and other test equipment for trouble shooting products and services.

Job Requirements

Minimum Requirements:  Associate Degree in a technical discipline and 4-6 years technical/telephony experience with 4 years directly related to the job; or 6 years of directly related telephony or network operations experience and/or an equivalent combination of education and directly related experience required.

EEO Statement: Employment at Windstream is subject to post offer, pre-employment drug testing. Equal Opportunity Employer including minority/female/disability/veteran; Without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status. Windstream is a drug-free workplace.