Network Technician II in Clarkson, KY at Windstream

Date Posted: 6/20/2019

Job Snapshot

Job Description

Job ID:19001805

Windstream Enterprise has an immediate need for a Network Technician II, interested in working alongside fellow WE employees in building a foundation for our customers’ success. We do this by acting as Pathfinders, pursuing a daily dedication to the following behaviors:

  • We approach each situation with a responsive and highly agile style, always meeting customers on their own terms.
  • We take the time to listen, learn and acknowledge the context of a customer’s pain points.
  • We dig deeper into problems and seek new and better answers for our customers’ unique requirements.
  • We guide customers towards the right solutions by leveraging our deep expertise and portfolio of innovative next-generation technology.
  • We deliver a direct response to our customer’s needs, focusing on technologies that set the stage for growth.
As a Windstream Enterprise Network Technician II, you will:
  • Perform routine installation, maintenance and repair activities for network systems including voice, data, network, transport and video equipment.
  • Present and conduct yourself in a professional manner; promoting a positive company image to the public.
  • Complete post-installation tests for call processing functionality and AMA testing.
  • Perform monthly routine maintenance tasks.
  • Coordinate central office translations activities. 

Job Requirements

Minimum Requirements:  

Associate Degree in a technical discipline and 4-6 years technical/telephony experience with 4 years directly related to the job; or 6 years of directly related telephony or network operations experience and/or an equivalent combination of education and directly related experience required.

Minimum Qualifications
  • Effective communication and customer service skills.
  • Basic math and PC skills.
  • Attention to detail and problem-solving skills.
  • Understanding of telecommunications voice and data networks.    
  • Knowledge of computer hardware, software, components, and applications.   
  • Ability to distinguish colors in use of color-coded cable.
  • Ability to work outside in all weather conditions.
  • Ability to use equipment with maximum load capacity of 275 lb.
  • Capable of working aloft, climbing, bending, pulling, reaching overhead and lifting up to 50 lbs.
  • Must successfully complete required safety training.
  • Must be available to work assigned schedules and extended hours including day, evening, weekend and holiday hours.
  • Required to respond to after-hour call-outs.
  • Valid driver's license and safe driving record. 
Desired Qualifications 
  • Understanding of various network technologies.
  • Training/certifications in applicable system platforms and equipment.
  • Knowledge and experience in network systems including voice, data, network, transport, and video equipment.
  • Knowledge and experience in using test equipment for trouble shooting products and services. 

EEO Statement: Employment at Windstream is subject to post offer, pre-employment drug testing. Equal Opportunity Employer including minority/female/disability/veteran; Without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status. Windstream is a drug-free workplace.