Network Analyst III-NOC in Hudson, OH at Windstream

Date Posted: 5/29/2019

Job Snapshot

  • Employee Type:
  • Location:
    94 Owen Brown Street
    Hudson, OH
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Job ID:19001550


  • Assists with the management, operational support, and troubleshooting for all on/off net DS3 to OC192, Ethernet, Gigabit Ethernet, Dark Fiber and Fiber to the Tower (Backhaul) wholesale customer data and transport services


  • Working with LEC’s, IXC’s, vendors, internal departments, and customers to successfully troubleshoot impairments and outages as required
  • Utilize Remedy ticketing system for documentation, escalations and Field Operations Dispatches
  • Follow prescribed escalation (internal/external) polices within SLAs 
  • Provide leadership to team members
  • Accept escalations as provided by Management
  • Ability to read and interpret CLR/DLThi

Job Requirements

Minimum Requirements:  

Associate Degree in a technical discipline and 4-6 years technical/telephony experience with 5+ years directly related to the job; or 8+ years of directly related telephony or network operations experience and/or an equivalent combination of education and directly related experience required.


  • Experienced L1 through L3 Network folks

Desired advanced skills

  • Well versed in optical Ethernet functionality
  • Familiarity with DWDM, passive and active systems
  • Ethernet over Sonet services
  • Ciena/Cyan Z series transport
  • Cisco ONS transport systems
  • Infinera experience
  • Accedian metro Ethernet familiarity – Metronode/Metronid technologies
  • L2/L3 VPN
  • MEF 2.0
  • Juniper/Cisco Router experience
  • Y.1564/Y.1731 Testing Standards


  • CCNA or JNCIA preferred

EEO Statement: Employment at Windstream is subject to post offer, pre-employment drug testing. Equal Opportunity Employer including minority/female/disability/veteran; Without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status. Windstream is a drug-free workplace.