Network Analyst II-NOC in Little Rock, AR at Windstream

Date Posted: 6/20/2018

Job Snapshot

  • Employee Type:
  • Location:
    11001 Executive Center Drive
    Little Rock, AR
  • Job Type:
  • Experience:
    At least 1 year(s)
  • Date Posted:

Job Description

Job ID:18002126

The Network Analyst II – NOC will act as second level support for DNOC, CSMB, ERC, and other NOC verticals as needed.


A successful candidate should have experience in maintenance activity, writing MOPs or troubleshooting network equipment including switches, routers


• Demonstrate strong understanding of LAN/WAN technologies and TCP/IP, Ethernet, PPP, Sonet.

• Demonstrate strong customer service skills

• Demonstrate strong technical skills in data networking or closely related field

• Strong knowledge of central office transport equipment including test methods

• Strong knowledge of OSI layer 2 technologies such as Ethernet, PPP, Sonet

• Strong knowledge of OSI Layer 3 technologies (IP routing) including OSPF, IS-IS, and BGP .

• Strong ability to work complex problems, evaluate information and arrive at creative solutions

• Strong understanding of monitoring/troubleshooting practices and procedures

Job Requirements

Minimum Requirements:  

Associate Degree in a technical discpline and 4-6 years technical/telephony experience with 4+ years directly related to the job; or 7+ years of directly related telephony or network operations experience and/or an equivalent combination of education and directly related experience required.

Special Requirements/ Certifications:

  • Strong understanding of telecom networks and equipment. 
  • Intermediate to advanced knowledge of data networking with particularly experience that includes ATM, xDSL, Ethernet, and/or IP networks. 
  • One or more of the following network certifications desired: CCNA, CCNP, JNCIA, JNCIS. 
  • at least one year experience with Routing and Switching on either Cisco, Juniper, and/ or Alcatel Enterprise or Service Provider platforms

EEO Statement: Employment at Windstream is subject to post offer, pre-employment drug testing. Equal Opportunity Employer including minority/female/disability/veteran; Without regard to


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