Network Analyst II-NOC in Matthews, NC at Windstream

Date Posted: 10/2/2019

Job Snapshot

  • Employee Type:
  • Location:
    Matthews, NC
  • Job Type:
  • Experience:
    At least 4 year(s)
  • Date Posted:

Job Description

Job ID:19003222
Job Overview:  

The Kinetic Wholesale Transport Test and Turn Up team provisions and tests Wholesale customer ordered circuits across our transport network and provides support up to customer acceptance and activation.  Our services include, but are not limited to, TDM from DS1 to OC192 and Ethernet from 5M up to 100G with a strong emphasis on Fiber to the Tower. 

Due to business needs and the needs of our Wholesale customers, after hours work is occasionally needed so flexibility is desired in this position. 

  • Advanced knowledge of Telecommunications 
  • Strong knowledge of SONET, DWDM, ROADM, or other Transport Technologies 
  • Strong working knowledge of RFC testing 
  • Strong working knowledge of Metasolv (NG-MSS & hPAE) 
  • Strong working knowledge of Remedy ticketing system 
  • Strong working knowledge of JIRA ticketing system 
  • Strong level of understanding circuit designs and Engineering packages (including drawings) 
  • Strong working knowledge of Nortel/Preside Classic; Fujitsu Flashwave/FLM & Netsmart; Cisco/Cerent 15454 & 15600 - CTC/CTM; Ciena/Cyan; Turin; Transmode; Infinera DNA; Coriant; DMX; Accedian Metronodes/Metronids; Lucent/Alcatel 1601 & 1631 
  • Strong understanding of OTN technology 
  • Excellent problem-solving skills 
  • Excellent interpersonal, verbal and written communications skills 
  • Proficient in using Microsoft products 
  • Must be customer focused 
  • Must be a team player & a self-starter 
  • Must be detail oriented 
Daily Responsibilities include but are not limited to: 
  • Provide support for the Kinetic Wholesale team.
  • Ability to run projects to completion. 
  • Work with Vendors and Customers in regards to troubleshooting issues that arise while provisioning and testing Wholesale Customer orders.   
  • Ability to effectively direct field technicians and other personnel during troubleshooting and testing activities

Job Requirements

Minimum Requirements:    

Associate Degree in a technical discipline and 4-6years technical/telephony experience with 4 years directly related to the job;or 7 years of directly related telephony or network operations experienceand/or an equivalent combination of education and directly related experiencerequired.

EEO Statement: Employment at Windstream is subject to post offer, pre-employment drug testing. Equal Opportunity Employer including minority/female/disability/veteran; Without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status. Windstream is a drug-free workplace.