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Network Analyst II-NOC in Little Rock, AR at Windstream

Date Posted: 2/26/2019

Job Snapshot

Job Description

Job ID:19000547

The Network Analyst II – NOC will be responsible for providing operational support for Windstream’s service provider data network. The network consists of Juniper, Alcatel-Lucent and Cisco routers and switches.


The Data Network Operation Center (DNOC) provides 24x7x365 support for the Windstream Communication service provider data network.


Knowledge of data networking concepts and technologies such as routing protocols, TCP/IP, PPP, and Ethernet. Good communication skills are a necessary component of the job.


Work is performed in shifts within a 24x7 Network Operations Center environment.


Must be available to work ANY SHIFT, including nights, weekends, and holidays.

Job Requirements

Desired Qualifications:

• Bachelor’s Degree in a technical discipline (engineering, physics, computer science, etc.)

• Demonstrated understanding of LAN/WAN technologies and TCP/IP, Ethernet, PPP, Sonet.

• Demonstrated customer service skills

• Demonstrated technical skills in data networking or closely related field

• Knowledge of central office transport equipment including test methods

• Knowledge of OSI layer 2 technologies such as Ethernet, PPP, Sonet

• Knowledge of OSI Layer 3 technologies (IP routing) including OSPF, IS-IS, and BGP .

Certificates/ Licenses:

CCNA or JNCIA desired  

Minimum Requirements:

Associate Degree in a technical discpline and 4-6 years technical/telephony experience with 4+ years directly related to the job; or 7+ years of directly related telephony or network operations experience and/or an equivalent combination of education and directly related experience required.

EEO Statement: Employment at Windstream is subject to post offer, pre-employment drug testing. Equal Opportunity Employer including minority/female/disability/veteran; Without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status. Windstream is a drug-free workplace.