Network Analyst II/III -NOC in Matthews, NC at Windstream

Date Posted: 3/24/2020

Job Snapshot

  • Employee Type:
  • Location:
    Matthews, NC
  • Job Type:
  • Experience:
    At least 4 year(s)
  • Date Posted:

Job Description

Job ID:20000289

Job Overview:  

The Kinetic Wholesale Transport Test and Turn Up team provisions and tests Wholesale customer ordered circuits across our transport network and provides support up to customer acceptance and activation.  Our services include, but are not limited to, TDM from DS1 to OC192 and Ethernet from 5M up to 100G with a strong emphasis on Fiber to the Tower. 

Due to business needs and the needs of our Wholesale customers, flexibility and after hours work is often required. 


  • Working knowledge of various Transport Technologies (SONET, Packet Optical Networks, Ethernet)
  • Working knowledge of RFC testing 
  • Working knowledge of Metasolv (Facilities Database of Record) 
  • Understanding circuit designs
  • Working knowledge of Cisco/Cerent 15454 & 15600 - CTC/CTM; Ciena/Cyan; Metronodes/Metronids;
  • Excellent problem-solving skills 
  • Excellent interpersonal, verbal and written communications skills 
  • Must be a team player & a self-starter 
  • Must be detail oriented 
  • Ability to effectively direct field technicians and other personnel during troubleshooting and testing activities

Shifts available include: 7am -6pm, Monday-Friday, flexibility required.  Also- 10pm-8:30 am (shift differential included) Monday-Friday, flexibility required.

Job Requirements

Minimum Requirements:    

Associate Degree in a technical discipline and 4-6years technical/telephony experience with 4 years directly related to the job;or 7 years of directly related telephony or network operations experienceand/or an equivalent combination of education and directly related experiencerequired.

EEO Statement: Employment at Windstream is subject to post offer, pre-employment drug testing. Equal Opportunity Employer including minority/female/disability/veteran; Without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status. Windstream is a drug-free workplace.