Network Analyst I-NOC in Greenville, SC at Windstream

Date Posted: 3/5/2020

Job Snapshot

  • Employee Type:
  • Location:
    301 North Main Street
    Greenville, SC
  • Job Type:
  • Experience:
    3 to 4 years
  • Date Posted:

Job Description

Job ID:20000431

General Summary:

Assists with the management, operational support, and troubleshooting for all on/off net TDM, Ethernet, Dark Fiber wholesale customer data and transport services.

Job Responsibilities:

• Working with LEC’s, IXC’s, vendors, internal departments, and customers to successfully troubleshoot impairments and outages as required. 

• Utilize Remedy ticketing system for documentation, escalations and Field Operations Dispatches.  

• Follow prescribed escalation (internal/external) polices within SLAs 

• Provide leadership to team members

• Accept escalations as provided by Management.

• Ability to read and interpret CLR/DLRs

Job Requirements

Minimum Requirements:Associate Degree in a technical discipline and 3-4 years technical/telephony experience with 3 years directly related to the job; or 6 years of directly related telephony or network operations experience and/or an equivalent combination of education and directly related experience required.

EEO Statement: Employment at Windstream is subject to post offer, pre-employment drug testing. Equal Opportunity Employer including minority/female/disability/veteran; Without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status. Windstream is a drug-free workplace.


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