Manager-Local Operations in Newton, IA at Windstream

Date Posted: 10/2/2020

Job Snapshot

  • Employee Type:
  • Location:
    115 South 2nd Avenue West
    Newton, IA
  • Job Type:
  • Experience:
    5 to 7 years
  • Date Posted:

Job Description

Job ID:20003023

Manages cable and construction technicians; manages functions involving installation and repair of wireline services; utilizes all aspects of workforce management; monitors adherence of safety practices; maintains DOT files; monitors and controls expenses; monitors building, grounds, and vehicles; provides budget inputs; promotes positive company image to the public; performs other duties as assigned or deemed necessary.


1. Manages cable and construction technicians; Inspects and reviews work done by each technician on a quarterly basis for quality of work; ensures technicians are following the correct procedures; initiates disciplinary actions as required; maintains personnel records in preparation for annual reviews.

2. Manages functions involving installation and repair and maintenance: Analyzes trouble patterns and repeat reports to reduce the number of troubles and repeat reports; creates Construction Maintenance Requests (CMRs); monitors progress of OSP jobs and inspects after completion; monitors facility change orders (FCOs); schedules and coordinates job cut-over; handles after hours problems and calls for their supervisory area; covers for other supervisory areas as needed.

3. Utilizes all aspects of workforce management: Monitors tasks and works with planner to make needed adjustments; prepares monthly work schedule; monitors employee status all during the day; monitors employee performance reports; inputs works requests.

4. Monitors adherence of safety practices: Provides and records safety training and hazard communications and ensures everyone follows safety rules and procedures on a daily basis; maintains OSHA records; investigates and completes accident reports.

5. Maintains DOT files: Maintains proper files and documentation for DOT drivers including monthly summary and daily inspections.

6. Monitors and controls expenses: Monitors controllable expenses; pays local bills using the P-Card program; controls inventory levels in the office and on the technician's vehicles.

7. Monitors building, grounds, and vehicles: Inspects and maintains all building, grounds, and vehicles.

8. Provides budget inputs: Prepares budget inputs for needed tools and test sets and identifies plant needing replacement or relief.

9. Promotes positive company image to the public: Works with city official, county officials, and local customers to maintain a positive image of Windstream.

10. Performs other duties as assigned or deemed necessary.

Job Requirements

Minimum Requirements:
College degree and 5-7 years professional level experience with 2-3 years supervisory experience; or 9 years related technical and/or telephony experience; or an equivalent combination of education and technical level related experience required.


EEO Statement: Windstream is an equal opportunity employer. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability and veteran status. The diverse voices of our employees fuel our innovation and our inclusive culture. Employment at Windstream is subject to post offer, pre-employment drug testing.