Manager-Local Operations in Ashland, KY at Windstream

Date Posted: 1/29/2018

Job Snapshot

Job Description

Job ID:18000101
  1. Manage the day to day operations and maintenance for Windstream’s East Kentucky Network  team. This position includes overseeing of installation and maintenance of all Optical/Transport equipment, Voice switches and Core Data devices in the Windstream network.   This includes equipment such as Juniper MX series routers, Cisco routers, Cisco, Cyan, Fujitsu, Nortel and Lucent Transport equipment.  This position will also manage customer premise Transport and data equipment such as FLM, Nortel, Calix, DDM200 nodes, and FT2000 Sonet rings.   The position oversees the operation and maintenance of the various DAC’s in this area which include the Tellabs Titan 5500 and 532 along with the various ATM switches. The manager will also be responsible for the FTTT (Fiber to the Tower) network in Eastern Kentucky.
  2. Manages the day by day operation and maintenance of the Eastern KY voice switches as well as numerous building and pad mount remotes. Manages the operations and maintenance of the Metaswitch platforms and the E911 router that is located at the Ashland CO. Position will also manage the different devices in this network for the Central Offices such as Adtran TA5000, Adtran TA3000, Calix C7 rings and Calix E7 rings along with the different remote equipment like SLC5, and DISC’s products.
  3. Responsible for the installation and maintenance of over 50,000 circuits within the Windstream network.
  4. Ensure Windstream’s power infrastructure is installed and maintained properly.  This includes but is not limited to battery, generator, UPS and rectifier maintenance.
  5. Responsible for the maintenance of Windstream’s buildings, vehicles, elevators, fire suppression systems and property maintenance.
  6. Oversee and schedule technicians for all MOP (Method of Procedure) activity for these different work groups with the various Network Operations Centers and Engineering teams to ensure they are completed as scheduled.
  7. Responsible for the day to day activities, development, coaching and training of all employees.  Will also be responsible for inspecting and observing technician work for accuracy.
  8. Monitors adherence of safety practices:  Provides and records safety training and ensures everyone follows safety rules and procedures.  Ensures all safety related data is stored properly and accurately such as OSHA and accident reports.
  9. Responsible for adhering to budgets. 
  10. Promote positive company image to the public:  Work with city, county, state and federal officials as well as local customers to maintain a positive image of Windstream
  11. Apply and support the Windstream Cultural Beliefs by engaging employees to strive toward meeting their personal and corporate goals, as well as striving to help Windstream meet the company objectives.

Job Requirements

Minimum Requirements:

College degree and 5-7 years professional level experience with 2-3 years supervisory experience; or 9+ years related technical and/or telephony experience; or an equivalent combination of education and technical level related experience required.