Inside Acct Exec-SMB-Inbound - Remote in Work From Home at Windstream

Date Posted: 1/16/2021

Job Snapshot

  • Employee Type:
  • Location:
    1720 Galleria Boulevard
    Work From Home
  • Job Type:
  • Experience:
    0 to 2 year(s)
  • Date Posted:

Job Description

Job ID:20003835

Windstream is considered an essential business and we are HIRING NOW. As our company responds to COVID-19, the safety and well-being of our employees, customers, partners and communities is our top priority.

***This position can be filled remotely anywhere within the country.***

SMB Inside Account Executive

Are you ready to join a growing telecommunications company? One that celebrates internal promotions and sales commissions in the thousands?  One that provides excellent Medical, Dental, Vision and 401k benefits? If the answer is Yes, we expect to see your application!  Whether you are career driven or financially motivated, you can go to the next level at Windstream.

Windstream is a technology company that provides Internet, Phone, Unified Communications, and other next generation solutions to businesses across the US and we are looking for coachable team members to support our growth.  Every new SMB Inside Account Executive will receive comprehensive paid training where we will teach you everything you need to know about sales whether you are experienced or not.

Potential business customers will call Windstream in search of telecom solutions and our expert coaches will help you fulfill those requests and maximize your commission.  We provide the opportunity for significant earning potential in addition to career pathing designed to match your skillset. 

The competitive base pay is simply “pay your bills” money but the commission is the “real deal money”!!  Our mission is to help you make as much money as you want to earn so that you can truly enjoy your company provided personal “PTO” days and guaranteed holidays carefree.  

General Summary:

The SMB Inside Account Executive works in a high-volume sales environment utilizing a proven advanced sales strategy. Our new Kinetic sales processing technology is simple, easy to use, and helps capitalize on selling opportunities effectively and efficiently. Our team members can thrive in our team environment and we demand that you have fun at work.

Job Responsibilities:

  • Handle inbound B2B calls in a fun sales center environment
  • Deliver customized telecom solutions to new and existing customers
  • Update customer accounts through computer-based systems
  • Willingness to gain and maintain product and service knowledge
  • Perform other duties as assigned


  • Ability to speak clearly and articulate steps to non-technical customers
  • Excellent verbal and written communication skills, telephone voice, and telephone etiquette
  • Possess strong organizational skills with the ability to multi-task, prioritize daily tasks, and perform successfully in a fast-paced environment
  • Project a positive, professional attitude along with a confident and outgoing personality
  • Ability to solve problems quickly and decisively
  • Must be able to work daytime hours
  • Possess the ability to accommodate a flexible schedule including overtime when available
  • Ability to quickly and successfully build rapport with a wide range of customers
  • Ability to use diplomacy when working with challenging or demanding customers
  • Working knowledge of Windows

**Competitive hourly pay PLUS HIGH sales commissions**

2 weeks paid training: Monday - Friday 9 am – 6 pm

Job Requirements

Minimum Requirements:High School diploma or equivalent and 0-2 years experience. College hours or a college degree may be substituted for some experience as deemed appropriate.

EEO Statement: Windstream is an equal opportunity employer. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability and veteran status. The diverse voices of our employees fuel our innovation and our inclusive culture. Employment at Windstream is subject to post offer, pre-employment drug testing.