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Govt-Ed-Med Account Manager in Broken Arrow, OK at Windstream

Date Posted: 3/28/2019

Job Snapshot

  • Employee Type:
  • Job Type:
  • Experience:
    3 to 5 years
  • Date Posted:

Job Description

Job ID:19000236

Govt-Ed-Med Account Manager

Windstream Enterprise has an immediate need for a Govt-Ed-Med Account Manager interested in working alongside fellow WE employees in building a foundation for our customers’ success. We do this by acting as Pathfinders, pursuing a daily dedication to the following behaviors:

•         We approach each situation with a responsive and highly agile style, always meeting customers on their own terms.

•         We take the time to listen, learn and acknowledge the context of a customer’s pain points.

•         We dig deeper into problems and seek new and better answers for our customers’ unique requirements.

•         We guide customers towards the right solutions by leveraging our deep expertise and portfolio of innovative next-generation technology.

•         We deliver a direct response to our customer’s needs, focusing on technologies that set the stage for growth.



As a Windstream Enterprise Govt-Ed-Med Account Manager, you will:

** Internal Candidates:  This position can be located in any Windstream office**

The Government / Education / Medical (GEM) Account Manager will be responsible for the following:

1.  Perform daily queries of K-12/Public Libraries, Local Municipalities, and Rural Healthcare opportunities using existing web tools.

2.  Distribute GEM leads to certified field reps or Transport Account Managers depending on bandwidth request.

3. Review past distributed leads, and if any of those leads have gone untouched for 72 hours, pull that lead back into their own queue to work to completion.

4. Ensure assigned state territory is 100% complaint on all ILEC ERATE leads.

5. Ensure assigned state territory has 100% data integrity with respect to Account assignment.

6. Secure $2.5k in monthly quote which equates to a $30k yearly target incentive.

K-12 / Libraries                           Rural Healthcare                        Municipalities

1. Query                  FundsforLearning.COM                        USAC.ORG                           CJISGROUP.COM

2. Distribute       Send to ERATE Certified Field Reps (K-12 / Libraries, Rural Healthcare, and Municipalities)

3. Review           Monitor all leads previously distributed (K-12 / Libraries, Rural Healthcare, and Municipalities)

4. Work              If leads had not been worked in 3 days, then pull back in and work directly (K-12 / Libraries, Rural Healthcare, and Municipalities)


     Will have a 5 State Territory

     Will have a two part criteria for Target Incentive

          x% Director Quota ($2k)

          x% Compliance Percentage

Job Requirements

Minimum Qualifications

•         College degree or equivalent and 3-5 years professional level job related experience (Telecom sales or applicable account management); or 7+ years professional level equivalent related experience; or a combination of education and related professional level experience required.

EEO Statement: Employment at Windstream is subject to post offer, pre-employment drug testing. Equal Opportunity Employer including minority/female/disability/veteran; Without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status. Windstream is a drug-free workplace.