Field Install & Service Tech in Harrison, AR at Windstream

Date Posted: 7/21/2019

Job Snapshot

Job Description

Job ID:19001923


  1. Provide installation and repair services to residential and business customers, including data, POTS, Internet service and equipment
  2. Climb telephone poles and use ladders to provide service 
  3. Interpret work drawings and instructions, including paperwork 
  4. Work with other communication groups to provide service as needed 
  5. Sell and promote Windstream products and services 
  6. Ability to work scheduled tour, overtime, callouts, and standby as needed
  7. Train new employees on daily job functions
  8. Operate hand held computer for retrieving and clearing job tasks
  9. Other duties as assigned



  1. Ability to lift and control a 28’ ladder, weight 70 lbs., plus 6 lb. levelizer
  2. Ability to distinguish colors in a cable
  3. Good to excellent communication skills
  4. Good to excellent mechanical ability 
  5. Ability to climb using ladder and/or gaffs and to work aloft (must pass Windstream Pole Climbing Course)
  6. Ability to use test equipment
  7. Good to excellent computer skills preferred
  8. Basic understanding of electronic theory preferred
  9. Must be neat in appearance
  10. Ability to work in confined spaces; manholes
  11. Ability to write legibly, to prepare neat and accurate records
  12. Ability to attend training, local and out-of-state
  13. Ability to work at any assigned location 

Desired Qualifications: 
Experience: 3-5 years experience with installation or maintenance of telecommunications voice & data network service & equipment or equivalent education (see education above).
Certification/License: Valid Drivers License, CDL License or ability to obtain one, must maintain a safe driving record.

Job Requirements

Minimum Requirements:High School Graduate or GED Equivalent required. Two-year technical degree in computers or electronics or the equivalent in work experience desired.

EEO Statement: Employment at Windstream is subject to post offer, pre-employment drug testing. Equal Opportunity Employer including minority/female/disability/veteran; Without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status. Windstream is a drug-free workplace.