Director-SD-WAN- Remote in Boston, MA at Windstream

Date Posted: 2/27/2020

Job Snapshot

  • Employee Type:
  • Location:
    Boston, MA
  • Job Type:
  • Experience:
    3 to 5 years
  • Date Posted:

Job Description

Job ID:19003137


The SD-WAN Director is responsible for leading a high performing group of product managers to support the product lifecycle of associated programs and products. The Director and team will provide product direction through an ongoing market assessment of current offerings, pricing, and positioning. The Director and team will systematically develop and evaluate opportunities for new products, programs and/or line extensions and identify new target markets and related strategies. This person will report to the Vice President of Product and work in a matrix organization to define, evaluate and implement new product initiatives, enhance current offerings and drive process improvements to optimize assigned product P&L(s). 



  • Create and execute a vision for the SD-WAN service portfolio
  • General Manager of your service(s) responsible for forecasting and delivering on the sales, install, revenue, churn and profitability plans
  • Accountability for the Profit and Loss of assigned products
  • Develop, execute, and maintain a strategic product portfolio business plan that provides current market information, including sales and gross profit margin history, year-to-date (YTD) actual and projections, key market positioning, sales channel and competitive strategies, pricing/cost modeling, market share, product life cycle plans, and evolution plans
  • Optimize product life cycle by partnering with cross-functional team owners to improve customer experience and to reduce costs
  • Recommend, plan, direct, and coordinate new product development/enhancement activities
  • Accountable for the Go To Market strategic plan such as target market, value prop and competitive positioning
  • Deliver regular lifecycle reporting with defined improvement plans
  • Develop and maintain product specific sales and sales engineering documentation, training materials and support sales opportunities and lead cross departmental initiatives
  • Attend and present at industry conferences and trade shows

Department Product Focus:

The Director of SD-WAN will be a part of the Network, Security, and Digital Experience team consisting of:

  • Business Network Services:
    • Software Defined WAN (SD-WAN)
    • Hybrid WAN (MPLS and IPsec VPN)
    • MPLS and Internet
  • Managed LAN Services
  • Security Services
  • Digital Experience

The Director will be responsible for leading the SD-WAN service and strategy.


  • Minimum 10 years’ experience in Network or IT services technical product management or equivalent experience in an Engineering or Sales Engineering capacity
  • Experience in MPLS and Internet/hybrid network, SD-WAN/Network Function Virtualization (NFV), security or cloud product management is highly preferred
  • Track record of successfully managing high growth potential products and exceeding financial expectations for your products
  • Bachelor’s Degree, MBA preferred, in Business, Marketing, Technology, or equivalent work experience
  • Certification in Network, Cloud and/or Security technologies preferred
  • Demonstrable expert use of business applications including word processing, spreadsheets, presentation and email software
  • Excellent verbal and written communication, presentation, organization and time management skills
  • Experience in packaging and bundling business to business product offerings
  • Demonstrated persuasive, creative, timely and effective problem solving skills

Job Requirements

Minimum Requirements:  College degree in a Technical or related field and 10 years professional level experience with 3-5 years supervisory experience for roles with supervision; or 14 years professional level related Technical experience with 3-5 years supervisory experience for roles with supervision; or an equivalent combination of education and professional level related Technical experience desired.

EEO Statement: Employment at Windstream is subject to post offer, pre-employment drug testing. Equal Opportunity Employer including minority/female/disability/veteran; Without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status. Windstream is a drug-free workplace.