Director-Inside Sales in Rochester, NY at Windstream

Date Posted: 2/7/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Rochester, NY
  • Job Type:
    Sales
  • Experience:
    At least 10 year(s)
  • Date Posted:
    2/7/2018

Job Description

Job ID:18000450
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Creates and implements personal business plans including team goals as well as individual goals for sales reps to ensure quotas are met.


- Manages and guides direct sales activities of the sales representatives. Directs their activities related to their respective group of assigned accounts, focusing upon retention (through securing long-term contracts), profitable growth of existing revenue streams and creating new revenue sources through securing new Windstream accounts. Monitors performance through consistent joint sales calls with reps


- Ensures reps are completing daily and weekly tasks to fulfill their 'Personal Business Plan' and achieve quota. (if needed takes take disciplinary action)


- Drives reps to consistently achieve above-quota performance


- Develops recommendations on growth opportunities for key target accounts by conducting strategic planning activities to ensure reps are meeting customers' product and service needs 


- Recruits and hire the sales reps with the desired knowledge, skills and abilities


- Provides reps with professional and technical advice on business applications to ensure they are equipped to provide customer satisfaction by fulfilling customer needs


- Trains or provide training to reps on Windstream's entire converged product portfolio


- Establishes and maintains contact and rapport with employees, customers and prospective customers

Job Specifications:


- Strong written, communication and presentation skills are required to compose proposals, routine letters, and present proposals and maintain influential relationships at all levels within the organization.

- Thorough knowledge of telecommunication products and services is required as well as innovative problem solving skills to influence the sale and diffuse potential customer problems. 

Job Requirements

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College degree or equivalent and 10+ years professional experience with 3-5 years supervisory experience; or 14+ years professional level equivalent related experience with 3-5 years supervisory experience; or a combination of education and related professional level experience required.