Customer Service Technician in Merkel, TX at Windstream

Date Posted: 7/31/2020

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    1010 El Paso Street
    Merkel, TX
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    7/31/2020

Job Description

Job ID:20002088

“Windstream is considered an essential business and we are HIRING NOW. As our company responds to COVID-19, the safety and wellbeing of our employees, customers, partners and communities is our top priority.”


**This Position Follows a Union Bidding Process**  

About the Role: 

Windstream’s team of  Customer Service Technicians are vital team members who represent our leading telecommunications brand that connects homeowners, small business, enterprise and carrier partners across the United States. Our team of Customer Service Technicians care about technology and connecting customers to products they value. Through providing technical expertise and customer support, our Customer Service Technicians create meaningful connections with customers that create long-term relationships. 

What You’ll Do: 
  • Install and repair residential and business communications services including telephone, internet, and video.
  • Train and work with tools and test equipment to provide service of multiple different technologies and network designs.
  • Recommend products and services that resolve their communications needs. 
  • Work in both buried and aerial plant requiring pole climbing and ladder skills. 
  • Safely operate and maintain clean and organized company service vehicle.
  • Work in both inside and outside environments.
  • Complete necessary safety training and follow safety standards and regulations.
  • You will report to the Manager of Local Operations 
  • Do You Have?  
    Even Better:   
    Our Benefits:  
    About US: 

    Windstream Holdings, Inc., is a leading provider of advance network communications and technology solutions for consumers, small businesses, enterprise organizations and carrier partners across the U.S.  

    Job Requirements

    Minimum Qualifications (required)
    Education: High School Diploma or Equivalent
    Certification/License: Must maintain a valid driver's license and a safe driving record.

    EEO Statement: Windstream is an equal opportunity employer. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability and veteran status. The diverse voices of our employees fuel our innovation and our inclusive culture. Employment at Windstream is subject to post offer, pre-employment drug testing.

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