Customer Service Tech I in Commerce, GA at Windstream

Date Posted: 6/28/2018

Job Snapshot

Job Description

Job ID:18002240
Installs, maintains, and repairs business and residential customer telephone, wiring and internet services, outside plant, and special circuits according to specifications. Handles routine and non-routine assignments. Communicates with customers regarding installation/repair. Promotes and sells company products and features based on customers’ needs. Presents and conducts self in a professional manner; promotes positive company image to the public. Diagnoses, clears, and repairs outside plant facility troubles. Repairs cable cuts and damage. Performs minor central office tasks. Operates a variety of tools and devices including test equipment. Adheres to safety standards and regulations.Safely operates and maintains clean and organized company service vehicle.  

Job Requirements

Minimum Requirements:

Associate Degree in a technical discipline and 2-3 years technical/telephony experience with 2+ years directly related to the job; or 5+ years of directly related telephony experience or an equivalent combination of education and directly related telephony experience required.

EEO Statement: Employment at Windstream is subject to post offer, pre-employment drug testing. Equal Opportunity Employer including minority/female/disability/veteran; Without regard to