Customer Service Tech I/II in Sheridan, AR at Windstream

Date Posted: 9/27/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    208 E Center St PO Box 85
    Sheridan, AR
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    9/27/2018

Job Description

Job ID:18003430
General Summary:


Installs, maintains, and repairs business and residential customer telephone, wiring and internet services, outside plant, and special circuits according to specifications.  Handles routine assignments.  Communicates with customers regarding installation/repair.  Promotes and sells company products and features based on customers’ needs.  Presents and conducts self in a professional manner; promotes positive company image to the public.  Diagnoses, clears, and repairs outside plant facility troubles.  Repairs cable cuts and damage.  Performs minor central office tasks.  Operates a variety of tools and devices including test equipment.  Completes necessary safety training and adheres to safety standards and regulations.  Safely operates and maintains clean and organized company service vehicle.

Job Requirements

Minimum Requirements:

High School Graduate or GED Equivalent required.

Two-year technical degree in computers or electronics or the equivalent in work experience desired.



EEO Statement: Employment at Windstream is subject to post offer, pre-employment drug testing. Equal Opportunity Employer including minority/female/disability/veteran; Without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status. Windstream is a drug-free workplace.