Content Design Specialist in Charlotte, NC at Windstream

Date Posted: 8/17/2019

Job Snapshot

Job Description

Job ID:19002208

Content Design Specialist

Successful candidate will leverage creativity and their design skillset into a variety of training mediums, including storyboards, presentations, quick reference guides, and online courses. Highly-motivated with technical aptitude and strong collaboration skills. Must be creative, innovative and work with minimal supervision and guidance. Great attention to detail is a given.


• Creativity. Contribute great ideas and new perspectives on course design and training content

• Communication. Solid interpersonal skills, managing by influence as a subject matter expert to bring complex assignments to completion.

• Design. Use solid instructional design principles to design and develop effective training/performance solutions for targeted work groups within established timeframes and department standards.

• Coordinate. Facilitate training project meetings and focus groups to assess needs and gather information for training content;

• Support. Provide end users with technical support on interaction with content delivery system.

Desired Requirements:

• Strong analytical and problem-solving skills with the ability to rapidly adjust to project changes

• Willingness to accept and provide constructive feedback

• Instructional design skills applied to training materials and online learning

• Excellent verbal, written and interpersonal skills

• Willingness to take ownership for assigned tasks with attention to detail

• Ability to simplify/present complex ideas or processes for clearer understanding

• Ability to travel occasionally as needed

• Ability to work flexible work hours.

• Willingness to comply with all Windstream policies and procedures

Desired Qualifications:

• Experience in developing online courses

• Experience in delivering training

• Experience with online content development and design tools such as Articulate, Powtoon, Snagit, and Adobe Creative Suite.

Job Requirements

Minimum Requirements:  College degree and 2-4 years professional level experience; or 6 years professional level related experience; or an equivalent combination of education and professional level related experience required.


EEO Statement: Employment at Windstream is subject to post offer, pre-employment drug testing. Equal Opportunity Employer including minority/female/disability/veteran; Without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status. Windstream is a drug-free workplace.