Consultant - Field Operations in Sugar Land, TX at Windstream

Date Posted: 7/30/2020

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    8306 U.S. 90 Alternate
    Sugar Land, TX
  • Job Type:
  • Experience:
    5 to 7 years
  • Date Posted:
    7/30/2020

Job Description

Job ID:20002144

Windstream is considered an essential business and we are HIRING NOW. As our company responds to COVID-19, the safety and wellbeing of our employees, customers, partners and communities is our top priority.


This Consultant – Field Operations position is the technician efficiency advocate for Field Operations and reports to the President – State Operations. 

Essential Functions:

  • Liaison to CSMB System Transformation team
  • Partner with other WIN organizations
  • Create new tools and tool enhancements for technicians/local managers/field ops
  • Monitor compliance, perform analysis, identify opportunities/corrective actions
  • Analyze systems/processes to identify opportunities for improvements
  • Define requirements, lead UAT, document and deliver training, and provide support for process, system, and tool enhancements
  • Define success metrics and reporting requirements
  • Maintain ownership of initiative quality and success
  • Provide recurring leadership updates

Essentials Skills/Abilities:

  • Leadership and communication skills 
  • Highly motivated and self-directed individual
  • Strong business domain expertise in the areas of processes and systems, with a proven track record of providing results.
  • Strong technical knowledge 
  • Strong project leadership skills and execution focus to drive results through performance – both at the individual level and at the team level.

Job Requirements

Minimum Requirements:  College degree and 5-7 years professional level experience with 2-3 years supervisory experience; or 9 years professional level related experience with 2-3 years supervisory experience; or an equivalent combination of education and professional level related experience required.

EEO Statement: Windstream is an equal opportunity employer. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability and veteran status. The diverse voices of our employees fuel our innovation and our inclusive culture. Employment at Windstream is subject to post offer, pre-employment drug testing.