Client Account Manager II in New York, NY at Windstream

Date Posted: 1/3/2020

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    New York, NY
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    1/3/2020

Job Description

Job ID:19004043
JOB DESCRIPTION
This is a remote position

As a Windstream Enterprise Client Account Manager II, you will:
  • Deliver sales management to existing customers by assessing past, present, and future customer needs; analyzing customers’ business model; and offering additional product lines to support further business.
  • Execute additional sales by understanding customer operations requirements; analyzing buying patterns; bundling relevant services; and focusing on timing and cost. 
  • Respond to customer requests by collaborating with internal business partners; coordinating with technical support; and offering assistance during product changes.
  • Maintain relationships with existing customers by following-up on a continuous basis (pre-post installation); inviting clients to conferences; and providing adaptable products for current platform.
  • Process product renewals and retention of existing customers by building customer rapport; conducting specific customer product analysis for expiration; and following customer industry trends for enhancements to existing product platforms. 
  • Maintain responsibility for pipeline management of sales opportunities in Saleforce.com CRM, including generation of accurate sales forecasts and attainment of assigned quotas.

IND123

Job Requirements

Minimum Requirements: 
 
College degree or equivalent and 2 years professional level job related experience (inside or direct sales experience); or 6 years professional level equivalent related experience; or a combination of education and related professional level experience required.

Possess strong interpersonal skills such as listening, verbal communications, and writing skills.

EEO Statement: Employment at Windstream is subject to post offer, pre-employment drug testing. Equal Opportunity Employer including minority/female/disability/veteran; Without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status. Windstream is a drug-free workplace.