Channel Partner Manager - SMB in Charlotte, TX at Windstream

Date Posted: 10/30/2019

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Charlotte, TX
  • Job Type:
  • Experience:
    3 to 5 years
  • Date Posted:
    10/30/2019

Job Description

Job ID:19003466
Channel Partner Manager-SMB

The Channel Manager recruits, qualifies, trains and manages small business sales agents to sell products and services on behalf of Windstream via a third-party relationship and agreement.  Responsibilities include:

  • Collaborates with sales agents to qualify and strategize on prospective Windstream sales opportunities.
  • Meets with prospective candidates and qualifies them to become sales agents. 
  • Onboard new agents, including contract set-up, training and IT integration for Windstream products, processes and procedures. 
  • Collaborates with sales agents, sales engineers and CPE specialist to provide complete and accurate sales job packages. 
  • Interfaces with multiple departments to ensure delivery of services and ongoing sales agent and customer satisfaction. 
  • Supports agent with commission related questions and investigations. 
  • Serves as primary point of contact for escalations regarding pre-sales activities. 
  • Hosts quarterly reviews with agents on performance. 
  • Provides new product training and support for product updates as needed.
  • Must possess basic knowledge of Salesforce, and assist agents with order entry and processes 

Job Requirements

Minimum Requirements:

Bachelor’s degree orequivalent experience and 3-5 years of related sales experience or theequivalent combination of education and sales experience



EEO Statement: Employment at Windstream is subject to post offer, pre-employment drug testing. Equal Opportunity Employer including minority/female/disability/veteran; Without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status. Windstream is a drug-free workplace.

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