Manager-Digital Bus Sls

Kinetic is a premier internet solutions provider on a mission to deliver ultra-fast, reliable internet to consumers and small businesses across the U.S., helping them Internet better™.

• As part of the Kinetic family, you’ll have the opportunity to work with cutting-edge technology, including premium broadband, security solutions, voice, and digital TV services, all delivered through our enhanced fiber network.
• Join us in revolutionizing how people connect and communicate. Your work will directly contribute to making Kinetic the most helpful internet service provider, ensuring our customers Internet better™ every day.

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About the Role:

Kinetic Business by Windstream is a leading provider of advanced network communications and technology solutions for consumers and small businesses across the U.S. Kinetic Business offers services including broadband, transport, SD WAN, dedicated internet, security solutions, voice, managed CPE, enhanced Wi Fi, and pro services to small and medium businesses over a local and long haul fiber optic network spanning approximately 125,000 miles connecting approximately 350,000 business locations. The Manager for Digital Business Sales owns the acquisition sales strategy and execution for the inside sales teams. This role oversees the inbound and outbound sales teams who target small business sales customers across our 18 state footprint.

What You'll Do:

• Directly lead, manage, coach, develop and motivate a team of 10-25 direct reports in the small to medium size telecommunications market space.
• Drive the business by using a data and analytics approach while researching innovative ways to diversity revenue streams in the small business space.
• Collaborate with marketing to evolve digital marketing strategies for inbound sales while developing campaigns for outbound sales efforts to maximize sales efforts.
• Manage relationship with 3rdparty overflow vendor.
• Work with the sales operations team to design and implement sales forecasting plans for the sales team to meet and exceed goals on a weekly, monthly, quarterly, and annual basis and design and implement sales plans to attain these targets.
• Evaluate and implement updates to the sales compensation plans annually as well as implement strong sales incentives and work with the Human Resource Department to plan and evaluate criteria.
• Partner and build relationships with cross functional teams across the organization to streamline communication and drive results.
• Manage ecommerce sales and program.
• Manage headcount, hire, train and effectively onboard a stellar sales team.
• Prevent, manage, and own team attrition, own the responsibility for all sales team HR escalations and performance improvement plans as well as set annual goals and measure achievement metrics for sales team members.

Qualifications:

• Knowledge of CX one, Snowflake and Invoca, a plus.
• Demonstrated experience in building and motivating sales teams, analyzing sales trends, growing pipeline, and monitoring performance to hit revenue targets.
• Demonstrated experience as a team building leader, capable of rallying support from both direct and indirect staff to drive shared positive results.
• Excellent written and verbal communication skills. (Bilingual is a plus!)
• Expert knowledge in various solution selling methodologies and best practices.
• College degree and 3+ years professional level experience with 1-2 years supervisory experience or 5+ years professional level related experience with 1-2 years supervisory experience or an equivalent combination of education and professional level related experience required. 3+ years of experience in SMB Telcom or Tech arena with a proven track record of success in inside sales in a call center environment with sales agents operating in a centralized or decentralized environment.
• 2 years of experience managing sales teams and providing sales leadership to teams in the Telcom or tech industry.
• 1-3 years of current IVR and call center technology platforms used to conduct business.

College degree and 4-6 years professional level experience with 1-3 years supervisory experience; or 8+ years professional level related experience with 1-3 years supervisory experience; or an equivalent combination of education and professional level related experience required.

Physical Tasks- Standing Occasionally: 0-33% | Walking Occasionally: 0-33% |Sitting and Stationary: Continuously: 67-100% | Bending: Occasionally: 0-33% | Crouching: Occasionally: 0-33% | Carrying: Occasionally: 0-33% | Reaching: Occasionally: 0-33% |Lifting -Lowering >1-15 lbs: Occasionally: 0-33% | Repetitive Hand Action: Medium Dexterity: Continuously: 67-100% | Fine Manipulating: Frequently: 34-66%

Audio Visual Needs - Hearing: Continuously: 67-100%| Near Vision: Continuously: 67-100% | Far Vision: Occasionally: 0-33% | Peripheral Vision: Occasionally: 0-33%

Equipment Used in Job Performance: Computer, Printer, Fax, Telephone, Basic Office Supplies, Copier

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Our Benefits:

• Medical, Dental, Vision Insurance Plans
• 401K Plan
• Health & Flexible Savings Account
• Life and AD&D, Spousal Life, Child Life Insurance Plans
• Educational Assistance Plan
• Identity Theft, Legal, Auto & Home and Pet Insurance
• https://windstreambenefits.com

Windstream CIB Statement:

Connecting people in a world of infinite possibilities. Windstream cultivates a workplace culture where innovation and belonging are the cornerstones of our success. We are dedicated to empowering every member of our team to contribute their unique talents and perspectives, fostering an environment where creativity and innovation flourish. Together, we strive to build a more welcoming and connected future, both within our organization and in the broader community we serve.

Our Employee Resource Groups:

• WinVets – Veteran Employee Resource Group
• WOW – Women Employee Resource Group
• WINPRIDE – LGBTQ+ Employee Resource Group
• WBPN – Black Professional Resource Group
• WARG – Ability Resource Group
• LaFamilia –Hispanic Resource Group
• AAPI - Asian American Pacific Islander Resource Group

Windstream is an equal opportunity employer. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, gender identity, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans. The diverse voices of our employees fuel our innovation and our inclusive culture. Employment at Windstream is subject to post offer, pre-employment drug testing.

Actual base pay for this job will depend on the candidate's primary work location and other factors, such as relevant skills and experience.

Notice to Non-U.S. Citizens: Windstream, as a holder of licenses granted by the Federal Communications Commission, is required to notify and to obtain approval from federal regulatory agencies prior to granting certain system/network access to any non-U.S. citizen personnel. Offers of employment extended to non-U.S. citizens are contingent upon receiving the requisite approval from agencies overseeing compliance. Non-U.S. citizens are required to provide Windstream with the personal identifying information required to obtain the necessary approval prior to accessing certain systems and/or Windstream’s network. If you are not a U.S. citizen, please notify your recruiter or email